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"The company to which I've always given my money because I trusted them to make good products has started taking advantage of my trust and is producing shitty products. How do I avoid this?"
Stop buying their products the moment they stop making good ones.
I feel your frustration, but I think you already knew the answer. Any workaround or jailbreak or open source firmware update would just be avoiding the problem, not fixing it. Stop buying Logitech products.
I procure for my company I am not touching Logitech anymore.
Find a mouse and keyboard you like and buy 5-10 of them. Put them in heavy duty ziploc bags with a few dessicant packets and store them in your freezer.
I think the mice and keyboard requiring "Chrome" is actually due to WebHID. WebHID is only supported in Chromium browsers. Now here's the fun part, this thread has VIA mentioned a couple times and even though VIA/QMK/ZMK are FOSS, the usevia.app website requires a, you guessed it, WebHID capable browser.
That said, don't use Logitech keyboards. Sell it to a sucker on local and buy any of the above compatible keyboards instead. Drop CSTM, Luminkey, Keychron, Akko, QK NEO, CK Bakaneko, there's probably couple more that are affordable and quality. Just don't fall for GMMK, Ducky and other pseudo-gaming crap. Also visit !mechanicalkeyboards@lemmy.ml and ask questions.
Not sure about your trackball problem.
If it runs QMK I would port to vial over via any day of the week, cannot stand via. Granted I need to run the app when I want to adjust the key map (and only then), but it removes the need for WebHID or any similar problems. I have been able to replace my custom mapping and macros then compiling my own custom QMK firmware and uploading it to the keyboard workflow with live editing of the map and macros.
Just here to back you up on this. All solid advice.
Just don't use the software lol. If it requires software to function, return it.
garbage advice lol
the software has useful features, like reconfiguring buttons on your mouse. however lately all of them got to be enshittified with a login requirement.
the real solution is to not buy their shit, or to keep buying used hardware for which decent software configurator is still available
My advice was to not buy/use it and your advice is also to not buy it lol
to not buy the new one. but if I have already bought it, before it was enshittified even, I don't want to buy a new one to be able to reconfigure it unless absolutely necessary
For keyboards I'd highly recommend Filco, Daskey, and Ducky. The former 2 are more 'no frills, all business', the latter has some RGB offerings, but most of the keyboards those guys make are plate-mounted mechanical, plug and play, with really decent build quality. Also fairly common and easy to source (Microcenter usually has some of those brands in stock).
I don't know shit about trackballs but my Dad forgot his when he came up to visit (Minnesota-Arizona snowbirds) so I bought him an ELECOM DEFT PRO from Amazon and he loved it so much he started using it over the one he forgot to bring. Might be worth a look - also a plug and play type device
My wife balked when I bought a Ducky keyboard to replace the solar UN-powered, Bluetooth DIS-connected, keys popping everywhere garbage I got from work. Once she typed on it, she never had another complaint.
The way forward is to stop looking at those as "features of the keyboard and mouse that I purchased" and consider them as "unlockables" where you have to pay again by handing over your personal info. Then stop buying their stuff, because it's absurd to have to pay twice.
I prefer my keyboards and mice as dumb as possible. Preferably with cables, so I never have to worry about charging them.
stop looking at those as "features of the keyboard and mouse that I purchased"
Seriously.
Maybe I'm an old timer but my idea of extra features on a mouse or keyboard are simply more inputs: more mouse buttons or wheels, more keys on a keyboard (like media keys). At most that just requires additional hardware, but nothing my OS can't handle on its own.
Probably not the answer you're looking for, but switch to Linux and use Piper, a free & open source replacement for the Logitech software, that was created because they don't offer an official version for Linux
I've fallen into this trap too a year ago or so. try if the Logitech Onboard Memory Manager is useful for any of your devices, it's a totally offline program. you can get it from the page below, but if it's been taken down check the archive.org, I think I have made an archive of the exe too
https://support.logi.com/hc/de/articles/6449584392215-Onboard-Memory-Manager
Thanks!
Buy open hardware with open source firmware.
I'm typing this from a Corne-ish Zen and you can see my firmware (ZMK) with my keymap at https://github.com/Utopiah/zmk-config-zen-2/blob/main/config/corneish_zen.keymap#L27
Nobody can touch this but me. No update can break it. Yet, it's more feature rich than most keyboards.
There are equivalents for most peripherals. It's not cheap, usually even MORE expensive than already pricey ones like Logitech (I have an MX Vertical, still) but IMHO it's worth it. It's good right now, pragmatically speaking, but also morally speaking.
I advise against swimming upstream, namely NOT buying hardware that have such enshitification practices because if they don't do it today, they might tomorrow when there is more pressure from shareholders. Also by buying alternatives you are economically supporting people whom you believe are providing better solutions for yourself and others.
PS: a gateway to such projects is https://crowdsupply.com which is a kind of KickStarter. I bought a dozen things there, all delivered and working.
I hate this so much.
My hp printer doesn't do shit, if I'm not online and logged in to my hp account. For what if not for collecting datathey have no business collecting.
No advice, just shared frustration.
What you want is to go along with the business line of logitechs products and scrap the rest. There is an offline version of Logi Options+ "for air gapped machines" available. https://prosupport.logi.com/hc/en-hk/articles/10991109278871-Logitech-Options-Offline-Installer You may use it in a virtual machine aswell.
I'm going to assume you need to use Chrome to set up the dongle because Firefox still doesn't support Bluetooth web APIs.
Logitech G devices with the Lightspeed dongle don't require setup (they're all uniquely paired from the factory) and will work without the G Hub software. The software itself, if you do want it, works offline without an account.
This is assuming you don't want to move away from Logitech entirely of course.
Disclaimer: I'm a keyboard snob. I can't think of a single good keyboard that even has software.
I actually use Logitech for all my mice and trackballs, but I also haven't installed Logitech's junky software in a long time. Maybe I don't know what I'm missing.
I use a Logitech mouse and do not have the problems you are talking about.
It's unfortunate, really, but there's only 1 good answer: vote with your wallet.
Research before buying and be thorough. There are companies that don't do this yet and you could build your own peripherals, there's some nice DIY kits out there.
Just don't buy this crap. IMO the only way this'll change is if it hurts them where they feel it.
I know this might not be the most convenient solution, but learning to resolder mouse switches means you can just replace the faulty components (and maybe the sliders too) and just keep using the hardware that works for you. As long as you don't have a mouse with that awful rubber that de-vulcanizes after about 3 years, and don't mind the visual wear from your hand on the shell over time, you'll easily 10x the life of most products manufactured with planned obsolescence. Logitech almost always cheaps out on the switches for their gaming mice, unfortunately. After replacing the switches on my g pro wireless when they started double-clicking after 2 years (almost exactly), it's been smooth sailing ever since.
ifixit almost always has comprehensive teardown and rebuild instructions for popular peripherals. Bonus points is that whenever you take apart something to do a repair, you can clean out all the hard to reach places that collect random dust and debris. Can be kind of gross but is also pretty satisfying. Additional bonus points for being more sustainable with your consumer habits and minimizing e-waste in landfills!
If you've got a mechanical keyboard, you can do the same but it's generally a lot more tedious since most have the switches soldered on, and LEDs double the amount of joints you have to deal with. I recently did just the WASD and a few other high-traffic keys on my board after one one of them failed, and it was a several hour process
Just build your own keyboard. That's what I did (and it turned out fantastic) 🤷
Mice are much easier to deal with since there's 500 million of them to choose from. Just pick a generic, no-name brand that doesn't need drivers and you're all set.
Aside: Building a keyboard isn't rocket science. It's just a bit tedious (buy a kit). Unless you invent your own 3D printable keyboard switch and stabilizers from scratch then design an analog circuit board to work with them (also from scratch). Then it's a bit more like rocket science 🤣
Just build your own keyboard.
Just build one, huh? It's super simple and easy. Doesn't require special tools or anything. No special skills. Surely it's cheap too. 🙄
Not hating on building your own keyboard at all, but it's definitely not so simple as to suggest it like "just build one" lol.
Seriously. I'm really into keyboards with QMK, but I buy prebuilt keyboards and mice that are capable of running it because if using QMK required me to solder something, I wouldn't be able to. Soldering is a skill that most people don't have.
You don't have to solder if you use hot swap sockets for your switches. Even if you never plan to swap the switches the hot swap sockets mean you'll never have to solder a thing 👍
What are some examples of mass produced ones (if any)? I've got some fancier ones but idk if there are normal ones that are easier to buy.
I have the ZSA Moonlander and Voyager keyboards. I like them a lot.
I also have the Ploopy Adept and Nano mice that also run QMK.
I bought all of them preassembled. I'd love to know what other brands are out there that sell preassembled peripherals that can run open firmware.
At this point the suggestions are getting pretty out there. So far I’ve heard in this thread that I should switch to Linux, download this and that code from GitHub, build my own keyboard and design a circuit board for it.
I think I’ll just take the adware.
Building your own keyboard is supposed to be fun. You do some research to figure out what you want. Maybe order some sample switches to try out, pick out a keycap set you like, and eventually settle on a kit.
When you order your kit it'll include a case, a top plate, and a circuit board. If you get one with hot swap sockets you will not have to solder anything. You can literally just press the switches in.
Then when you're done you screw everything together, put your keycaps on, and you have a working keyboard. Sometimes you have to flash the firmware as a final step but that's not rocket science. You do not have to know how to program.