this post was submitted on 29 Apr 2025
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[–] jubilationtcornpone@sh.itjust.works 257 points 1 week ago* (last edited 1 week ago) (7 children)

A good project manager is worth their weight in gold. Large scale projects are complex and have lots of moving parts. Someone who understands this and is good at keeping all the "parts" moving while heading off any potential issues is extremely valuable.

The problem is that often the people doing the hiring don't know what it takes to run a large project, much less what good project management looks like. They just hire some idiot with an agile certification whose only skill is moving items around a kanban board in a way that gives the illusion that progress is being made.

[–] PhilipTheBucket@ponder.cat 86 points 1 week ago (3 children)

I would add to that: A lot of a good project manager's job is shielding the team from bullshit from above.

You can push back on people randomly deciding that changes need to be made to the project, push back on requests for mandatory overtime or whatever, fight to expand the team when it needs to be expanded, intervene when someone "high up" is trying to single out some person on the team for blame, and so on and so forth. Even on projects where a lot of the organization can be done by the team itself (which is a lot of them), there's a vital role just in having an advocate for the team present in "management."

[–] scytale@lemm.ee 19 points 1 week ago

Agreed. I was involved in a project that lasted several years and the project manager was great at filtering out the bullshit and politics so it doesn’t go down to my level. They were also great as an interface between teams so I wouldn’t need to directly deal with people who are difficult to work with. I wish she was the project manager on the other projects I’m involved in right now.

[–] Waldelfe@feddit.org 12 points 1 week ago (1 children)

I was a project manager for a pretty large project last year at my job. I really tried my best to shield the developers from all the bullshit. We had a very difficult customer who changed their mind almost twice a week about things, demanded meetings about the progress 2-3 times a week, didn't understand that the requested changes won't be in the testsystem within a day of mentioning them (not even sending us a proper change request in writing, just mentioning them in a meeting) and so on. Not to mention talking with the higher-ups who got nervous when the customer kept complaining and explaining to them that we/the devs are working as fast as possible and that the customer is being unreasonable.

The worst part about that role was not the utterly irrational customer but our own colleagues in development. They unloaded all their frustration about the project on me. I tried to handle it, in a way it's part of the job. I got shit on by the customer for not meeting their unreasonable demands and ridiculous timelines, got shit on by upper management because this project with this very important customer is having trouble, had to defend myself AND the rest of the team by showing that the customer doesn't know what they want. Just to then turn around and get screamed at by a dev because he's sick of having to go to our 1/2-hour-a-week meeting and also how come there's been four change requests already. He told me I wasn't doing my job, because all he wants is to implement the requirements as planned half a year ago but I kept sending change requests instead of doing my job as a project manager and shielding him from this shit. Wouldn't believe me that if the customer had his way, he'd be getting four change requests per week.

Yeah, I'm pissed and also currently looking for a new job. And no way am I ever doing this shit job again, where you're just everybody's doormat and get yelled at by customers, bosses and your own team alike.

[–] PhilipTheBucket@ponder.cat 9 points 1 week ago

Yeah. Life is short man. I wish you luck in the search, 100%.

An old friend of mine was in a similar situation (worse, I think, if you can believe) and also getting shit for pay. After a while, he went to his boss and explained that he needed things A, B, and C to change if he was going to stay in this role. His boss started yelling at him and belittling him, he stuck to his guns and basically just reiterated what he had said.

Obviously, nothing changed, and so he told his boss he was out. When the next day he didn't show up, his boss called him at home and started yelling at him again. He said it was like all the cares of the world, all the heaviness and stress just fell away suddenly, during the conversation. As it happened his boss was in the middle of yelling, "We don't need you, you son of a bitch" or something like that, and he was able to cut in to say something along the lines "Hey, man, if you don't need me, don't call me. I'm at home. I did my part. You called me. Anything else I can do for you?"

The smile on his face when he relayed this part of the story to me was a wonderful thing to behold.

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[–] sundray@lemmus.org 43 points 1 week ago (1 children)

Dependencies! Deliverables! Blockers!

Put me in coach, I'm ready!

[–] aesthelete@lemmy.world 33 points 1 week ago (3 children)

Circle back, take this offline, T-shirt size

[–] PhilipTheBucket@ponder.cat 17 points 1 week ago* (last edited 1 week ago) (1 children)

Dear God... I tried to think of some more from my time in that world, and all I could come up with was "when the rubber meets the road."

There must be more, but I have forgotten. Is it finally wearing off? I'm free now, after so many years? I can just be happy?

[–] JaymesRS@literature.cafe 24 points 1 week ago (2 children)

I’m absolutely thrilled on your behalf to hear you’ve successfully sunsetted that legacy temporal paradigm—those kinds of linguistic feedback loops can really create mindshare bottlenecks, leading to suboptimal ideation and a lack of disruptive communication innovation. At the end of the day, it’s about leaning into agile thought leadership, pivoting away from antiquated verbiage, and unlocking next-gen linguistic bandwidth to drive scalable, high-impact dialogue. Remember: It’s not just about thinking outside the box—it’s about disrupting the box, burning the box, and monetizing the ashes for maximum stakeholder engagement!

[–] PhilipTheBucket@ponder.cat 18 points 1 week ago (5 children)

Nice try, but you can't touch me. I'm not reading this and I'm leaving to go get tacos.

[–] med@sh.itjust.works 9 points 1 week ago

We're so proud of you

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[–] JaymesRS@literature.cafe 11 points 1 week ago

My biggest ask is whether or not we can parking lot this.

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[–] ThunderWhiskers@lemmy.world 32 points 1 week ago

Yeah, as a General Foreman in construction I would be up to my eyeballs in nonsense without my PM.

[–] JoMiran@lemmy.ml 19 points 1 week ago

This is the correct take.

[–] jj4211@lemmy.world 14 points 1 week ago (1 children)

Another problem is when management somehow manages to make a simple project into a crazy complex project.

I see two drivers of this: General empire building, more headcount under me == I am more important

Trying to use unvetted, low quality labor to do something being their abilities and trying to make it up with volume because corporate leadership declared it should be possible and anyone who says otherwise it's a bad fit for the company.

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[–] Septimaeus@infosec.pub 9 points 1 week ago

This and the following thread are great guidelines for would-be PMs.

Personally, however, I will avoid the role for the rest of my life, because it’s too much work.

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[–] Derpenheim@lemmy.zip 116 points 1 week ago (5 children)

Man, gotta disagree here. There are deadweights under every job title. Had a pm that literally carried the team on her back, while simultaneously shielding us from bullshit from on high.

[–] spooky2092@lemmy.blahaj.zone 17 points 1 week ago

Unfortunately, you're right about as much as the original meme is. At my current gig, I've worked with half a dozen PMs, and while the majority of them were (seemingly) sweet and nice people, at least half of them would struggle to pour piss out of a boot if you wrote instructions on the heel. Even with project templates and runbooks, we still regularly had to clean up after them because they didn't do part of the project or expected us to work on stuff that wasn't marked as being live yet.

[–] BestBouclettes@jlai.lu 14 points 1 week ago* (last edited 1 week ago)

I've definitely seen both extremes. It's insane the difference a good PM makes, but they're rare because of how much pressure they have to handle.

[–] barsoap@lemm.ee 9 points 1 week ago

Acceptable ones aren't too rare, that is, ones that don't have negative productivity -- depending on the industry and company politics, in some places it's BS all the way down. Good ones are rare and stellar ones are unicorns as it's a dual mastery thing: You have to be good at both the technical aspects, as well as the people aspect, and neither of those two can be mere talent, it needs to be talent and education. Judging by Alice Cecile, being a systems ecologist is the right overall qualification.

[–] MirthfulAlembic@lemmy.world 8 points 1 week ago (1 children)

Yeah, my team actually has a mix of great, good, and replacement level PMs. The bad ones either get let go or moved elsewhere. It helps that we tend to draw them from the roles that would be on projects they'd manage and seem to compensate them well enough that we retain all the good ones.

If an org can't find good PMs, the org needs to create them and pay them enough that they stick in the role. It's not easy, but it's not rocket science.

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[–] Guidy@lemmy.world 62 points 1 week ago

You say that until the first time you join a team with multiple projects to accomplish and zero project or program management. It sucks. Badly.

I pine for very excellent PMs I’ve known.

I had a manager once with a powerful knack for hiring great ones. The only problem was that each and every one of them got poached for upper management in the business.

[–] Olgratin_Magmatoe@slrpnk.net 42 points 1 week ago* (last edited 1 week ago) (1 children)

The current PM where I work:

  • cannot figure out audio settings for teams
  • cannot understand microphone feedback loops
  • cannot ask you your status on a task without giving just enough time for you to think it's your turn to speak only to then start speaking again the moment you start explaining your status
  • cannot understand that an explanation for the status of a task can apply to multiple similar tasks
  • always second guesses decisions

Their only actual job as far as I can tell is to tell the suits what they want to hear in their fucked up little business language. But I haven't seen that, so maybe they're terrible at that as well.

It feels like they memorized and religiously practice the CIA's handbook for field sabotage.

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[–] bleistift2@sopuli.xyz 37 points 1 week ago (4 children)
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[–] HalfSalesman@lemm.ee 36 points 1 week ago (6 children)

They're only useless if they legitimately suck at their job or don't give a fuck.

A good project manager will go a long way to keeping things running smoothly.

[–] stratoscaster@lemmy.world 14 points 1 week ago

Project managers keep me from committing acts of arson to our issue management system lmao

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[–] Emptiness@lemmy.world 32 points 1 week ago (1 children)

A Project Manager is someone who thinks nine women can deliver a baby in one month.

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[–] fubarx@lemmy.world 27 points 1 week ago (1 children)

A good PM will herd all the cats and attend all the meetings you don't want to. They're worth their weight in gold.

A bad PM will do none of the above and constantly drag you in to fight their fires. They're worth their weight in, well, you know.

[–] jj4211@lemmy.world 8 points 1 week ago (1 children)

Note I've seen the "protecting me from a meeting" backfire so hard.

One time for lack of headcount I did a bit of double duty as project manager including executive meetings. Then management found a project manager and instead of knocking out my part of those meetings in like 5 minutes, I suddenly had generally hour long prep meetings so my new project manager would be confident enough to engage in whatever random topic the execs tended to go into. After a quarter they demanded I swap back in to do the meetings instead, which I was happy to do.

Also, those meetings are my best chance to cut through some confusion so I don't end up with a mess of crap in the tracker.

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[–] lemmy_acct_id_8647@lemmy.world 24 points 1 week ago (2 children)

I’ve literally always described my job as babysitting

[–] NocturnalMorning@lemmy.world 14 points 1 week ago

I need to be babysat, otherwise, how do I know what to do? And trust me, you do not want me working on whatever I just find interesting.

[–] garbagebagel@lemmy.world 9 points 1 week ago

I like 'herding cats', but babysitting is quite accurate.

[–] iAvicenna@lemmy.world 23 points 1 week ago* (last edited 1 week ago)

project managers (or any types of managers/admins) who are forces of nature can really drive things forward. this person talks about the useless kind of manager which often tries to interject him/her self in everything slowing things down. They act like this mostly because otherwise they would be useless as that is their only skill and they got the position through mix of luck and network.

[–] Someonelol@lemmy.dbzer0.com 21 points 1 week ago (3 children)

I don't have a project manager and shit can't get done because I don't have the authority to get other people to do their job but I'm still held accountable for its progress. My direct manager thinks I'm supposed to do it even though it's not in my job title. I'm thinking of finding another job.

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[–] Delphia@lemmy.world 19 points 1 week ago

People who think managers are useless have either likely only worked for good ones or bad ones. Good ones make it look so easy it looks like they do nothing.

Quite often when I'm managing the work floor if we have a good week I have almost nothing to do on fridays. Sometimes the staff make comments about it and I always say the same thing "If I'm scrambling on Friday, it means I fucked up on Wednesday and we're all going to have a shitty Monday."

[–] TempermentalAnomaly@lemmy.world 19 points 1 week ago (1 children)

This may come as a surprise to some, but project managers exist outside of software as well.

[–] moseschrute@lemmy.ml 11 points 1 week ago (2 children)

Hold up. Projects exist outside of software?

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[–] Evotech@lemmy.world 19 points 1 week ago (4 children)

Project managers are essential for larger projects…

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[–] redwattlebird@lemmings.world 19 points 1 week ago (1 children)

What some PMs don't understand is they don't lead the team but instead they should be supporting the team so that the job gets done on time. Shuffle around resources, reverse manage upper management, protect the team from being derailed etc.

This is in construction, though, and I've no idea about how the tech industry works.

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[–] rumba@lemmy.zip 18 points 1 week ago

A lot of places park people who can't cut it doing the actual work in the project in project management roles instead of moving them on. They think, ohh they have intimate knowledge of the project and the working parts they'll be great.

It happens a lot for regular management as well.

A properly trained, proficient project manager can get more done with less people, defuse situations before they happen and cool the jets of higher ups making unreasonable demands.

Of course, some places are just shitholes run by assholes to which none of this applies.

[–] jecxjo@midwest.social 15 points 1 week ago* (last edited 1 week ago) (5 children)

The PM's job is to stop those doing the project from getting derailed. Literally manage the project. This means holding the stakeholder's feet to the fire. If the steak holder agrees to the terms they need to accept the repercussions of changing requirements, and their own misunderstanding.

Bad PMs don't hold the line. They don't signal early when bad things may be coming soon. They let all the shit derail productivity.

This is why systems like Agile were created. By making derailment a ceremony it became acceptable to remove the onus of the stakeholder to really make sure the project is ready and worth it.

edit: i should read over my dictated comments a little better

[–] Onomatopoeia@lemmy.cafe 18 points 1 week ago (5 children)

"Steak holders" lol, autoincorrect got you, but at least it's funny.

And I agree - good PM's are incredible. Bad PM's are useless.

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[–] robador51@lemmy.ml 14 points 1 week ago (1 children)

I understand the sentiment, but I had the pleasure of working with a great PM on a high profile project in my company and it was really good. The more moving parts and stakeholders there are, the more you're going to need someone to manage the stream of information, set expectations, keep the focus on the end goal. It was very good and I learned a lot from them.

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[–] GeeDubHayduke@lemmy.dbzer0.com 12 points 1 week ago (2 children)

Fuckin' preach. I've worked with a single pm worth their salt, and they got driven out by the useless cunts that couldn't MANAGE to get from their desk to a toilet without a meeting.

[–] sheogorath@lemmy.world 11 points 1 week ago (1 children)

In my career most of the actually competent PMs actually got poached so we're left with the scraps.

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[–] Jumpingspiderman@lemmy.world 12 points 1 week ago

I worked as an academic and supported and got funding for my programs for decades. I was a higher level GS employee for the feds and I ran new product development for a couple small to medium biotech firms. The last firm I worked for got bought by a giant multinational company which rhymes with Spargill. They changed the way we did things and suddenly, I had a "Project manager", who didn't know anything about the project I developed and managed. Nor did they do anything else I could figure out other than call me on the phone and ask what I was up to and how the projects, which I developed and was PI on were going. I swear to god I have no idea what these people did, but EVERYONE who was a scientist got at least one of these useless managers. And I can bet those "managers" got paid more than we did. Anyway, the only thing I could figure out was that project managers were positions given to people who couldn't do any real science anymore but had played the game and needed a reward. So their reward was to call up people like me every once in a while and ask me how things were going. Were there EVER a more useless job I can't imagine what it might be.

[–] Wisas62@lemmy.world 9 points 1 week ago

I think a super important thing people forget is a good PMs ability to always know where the data is that's been received. Can't tell you the number of times there's been conversations "we're waiting on x from the client" and the PM being long it's right here in the standard location. How they remember everything I don't know.

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