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submitted 8 months ago by rustydrd@sh.itjust.works to c/memes@lemmy.ml
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[-] SocialMediaRefugee@lemmy.ml 14 points 7 months ago

Right up there with customer service lines that just have menus of canned responses that don't address your need. No, I don't need to hear your hours, I don't need to know where you are, I can find all of that online. I need to talk to a human being.

[-] bmsok@lemmy.world 7 points 7 months ago

A few years back you could say "operator" or press zero to get transferred to an actual person. In my experience it only works about 1/3 of the time these days.

Sometimes the system would even escalate your call if you were swearing while you were on hold.

[-] keefshape@lemmy.world 4 points 7 months ago

Swear. Loudly. Scream 'Fuck This Shit'.

It works and gets you a more immediate operator. May or may not be one with empathy, but 🤞

[-] bmsok@lemmy.world 3 points 7 months ago* (last edited 7 months ago)

Sure! I'm transferring your call now!

[-] Patches@sh.itjust.works 2 points 7 months ago

Sure! I'm transferring your call now!

Hangs up

this post was submitted on 05 Nov 2023
1429 points (99.3% liked)

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