this post was submitted on 09 Jul 2023
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[–] rtxn@lemmy.world 7 points 1 year ago* (last edited 1 year ago) (4 children)

Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.

I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.

[–] setsneedtofeed@lemmy.world 2 points 1 year ago

downtime

minimal retraining

I feel your pain. Many good ideas that cause this are rejected. I have had ideas requiring one big downtime chunk rejected even though it reduces short but constant downtimes and mathematically the fix will pay for itself in a month easily.

Then the minimal retraining is frustrating when work environments and coworkers still pretend computers are some crazy device they’ve never seen before.

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[–] esadatari@lemmy.world 6 points 1 year ago

i worked for a hybrid hosting and cloud provider that was partnered with Electronic Arts for the SimCity reboot.

well half way through they decided our cloud wasn’t worth it, and moved providers. but no one bothered to tell all the outsourced foreign developers that they were on a new provider architecture.

all the shit storm fail launch of SimCity was because of extremely shitty code that was meant to work on one cloud and didn’t really work on another. but they assumed hurr hurr all server same.

so you guys got that shit launch and i knew exactly why and couldn’t say a damn thing for YEARS

[–] shadesdk@lemmy.ml 6 points 1 year ago* (last edited 1 year ago) (5 children)

The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.

[–] hactar42@lemmy.world 3 points 1 year ago (1 children)

I've worked in IT consulting for over 10 years and have never once lied about the capabilities of a product. I have said, it doesn't do that natively, but if that's a requirement we can scope how much it would take to make it happen. Sadly my company is very much the exception.

The worst I saw was years ago I was working on an infrastructure upgrade of a Hyper-V environment. The client purchased a backup solution I wasn't familiar with but said it supported Hyper-V. It turns out their Hyper-V support was in "beta". It wasn't in beta. They were literally using this client as a development environment. It was a freaking joke. At one point I had to get on the phone with one of their developers and explain how high-availability and fail-over worked.

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[–] esadatari@lemmy.world 2 points 1 year ago

eh DHCP isn’t really important right? obviously if it hasn’t changed since the 80’s why would you need to reboot your server.

what are vulnerabilities?

[–] drphungky@lemmy.world 2 points 1 year ago

I worked in government contracting (and government, for that matter) for years and that blows my mind. I can't remember the details, but if you even had a bad reviews, much less being found noncompliant, it could disqualify you entirely from some contract vehicles for a matter of years. Wild that there's some agency that somehow lets people get away with fraud.

Also, if that cost the government money, there's a chance you could report that after the fact and make some money.

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[–] Boozilla@lemmy.world 6 points 1 year ago (1 children)

Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it's my understanding many health insurers still pull this shit. They don't care if it's legal or not. Enforcement is lazy and fines are cheaper than medical claims.

Obviously this is in the USA.

[–] AdmiralShat@programming.dev 3 points 1 year ago (2 children)

We need a whole branch of government dedicated to fucking with insurance companies. They basically generate free money by having money, they don't actually provide any net positive outside of just having money

[–] GaryPonderosa@lemmy.world 4 points 1 year ago

We need to move to single payer healthcare and just eliminate the need for insurance companies.

[–] FireRetardant@lemmy.world 5 points 1 year ago* (last edited 1 year ago) (2 children)

1-800-got-junk? doesn't care at all about its environmental impact. No sorting what so ever happens to what goes on their trucks it all goes to landfills. All the ads will say they recycle and that they repurpose old furniture but I was threatened with being fired when I recommended donating antiques instead of dumping a load of furniture.

More jobs and more profits comes before anything else in that company, including employee health and safety. Several times I was told to enter spaces we werent trained for (attics and crawl spaces) and carry waste I legally couldn't transport (human/organic wastes and the laws states the driver is fined, not the company). One guy injured his shoulder during an attic job and was told to finish the shift or lose his job. Absoulte scum of a company with very sleazy management and possibly the labour board in their pocket as they kept "losing the files" when I tried to file a report with buddy's shoulder (he was hesistant to report for fear of losing his job).

[–] Mugmoor@lemmy.dbzer0.com 3 points 1 year ago (1 children)

I've had a few friends work for them out in Montreal, and their parent company (2 Men and a Truck). According to them it's a mob-operated business.

[–] Thwompthwomp@lemmy.world 2 points 1 year ago

Oh no! I had a great experience with 2 men and a truck when I he used them! No idea it was associated with the 1 800 junk folks

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[–] LucasWaffyWaf@lemmy.world 4 points 1 year ago (1 children)

Anybody knows that one waterfall attraction in the Southeast US? The one that advertises bloody everywhere? Waterfall is pumped during the dry seasons, otherwise there'd be nothing to see. Lots of the formations are fake, and the Cactus and Candle formation was either moved from a different spot in the cave, or is from a different cave in New Mexico. Management doesn't want people to know that, but fuck 'em.

[–] YangWenli@lemmy.world 2 points 1 year ago (2 children)
[–] DannyMac@lemmy.world 2 points 1 year ago

After looking it up, you can find reports from others stating the same things. When I was there as a kid, I remember that they claimed no one knew where the source of the water came from... I guess they actually know enough to help it out at least, lol

I really enjoyed it and would like to go again, but it's no Mammoth Cave.

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[–] pureness@lemmy.world 4 points 1 year ago (4 children)

Geek Squad, We were flying under the radar upgrading Macbook RAM, until one day we became officially Apple Authorized to fix iPhones, which means we were no longer allowed to upgrade Macbook RAM since the Macbooks were older and considered "obsolete" by apple, meaning we were unable to repair or upgrade the hardware the customer paid for, simply because apple said it was "too old". it was at this point in my customer interaction, that we recommend a repair shop down the road that isn't held at gunpoint by apple ;)

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[–] TerkErJerbs@lemm.ee 4 points 1 year ago (10 children)

I quit a well known ecomm tech company a few months ago ahead of (another) one of their layoff rounds because upper mgmt was turning into ultra-wall street corpo bullshit. With 30% of staff gone, and yet our userbase almost doubling over the same period, they wanted everyone to continue increasing output and quality. We were barely keeping up with our existing workload at that point, burnout was (and still is) rampant.

Over the two weeks after I gave my notice I discovered that in the third-party app ecosystem many thousands of apps that had (approved) access to the Billing API weren't even operating anymore. Some had quit operating years ago, but they were still billing end-users on a monthly basis. Many end-users install dozens of apps (just like people do with mobile phones) and then forget they ever did so. The monthly rates for these apps are anywhere from 3 to 20 dollars per month, many people never checked their bank statements or invoices (when they eventually did, they'd contact support to complain about paying for an app that doesn't even load and may not have for months or years at this point).

I gathered evidence on at least three dozen of these zombie apps. Many of them had hundreds of active installs, and were billing users for in some cases the past three years. I extrapolated that there were probably in the high-hundreds or low-thousands of these zombie apps billing users on the platform, amounting to high-thousands to low-tens-of thousands of installs... amounting to likely millions per year in faulty and sketchy invoicing happening over our Billing API.

Mgmt actually did put together a triage team to address my findings, but I can absolutely assure you the only reason they acted so quickly is because I was on the way out of the company. I'd spotted things like this in the wild previously and nothing had ever been done about it. The pat answer has always been well people are responsible for their own accounts and invoicing. I believe they acted on this one because I was being very vocal about how it would be 'a shame' if this situation ever became public, and all those end-users came after the company for those false invoices at one time. It would be a PR and Support nightmare.

You have definitely interacted with this ecommerce platform if you shop online.

[–] SreudianFlip@sh.itjust.works 2 points 5 months ago (1 children)

I'm unfortunately dependent upon said company, as a "partner", which just means a hack indie developer who herds customers to the slaughter for the corp.

The last round of layoffs was a brutal experience for the "Plus" customers. They lost crucial advisers and support, and now the guidance available is a bored and untrained chat support thrall on the other side of the world, or a stochastic parrot.

You can smell the enshittification from here. The vendor lock-in is so intense it seemed inevitable.

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[–] MrBodyMassage@lemmy.world 3 points 1 year ago (15 children)

There is a million times more counterfeit/fake items at amazon than you think, and they dont care one bit to fix the problem

[–] SweetBilliam@midwest.social 3 points 1 year ago (2 children)

I wrote a review about a counterfeit item I received. They never approved that one. I haven't bought cologne from them since.

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[–] orientalsniper@lemmy.world 2 points 1 year ago

It's what happens when it turns into a marketplace where 3rd party vendors can sell to.

[–] burndown@sh.itjust.works 2 points 1 year ago

This is not a secret

[–] netvor@lemmy.world 2 points 1 year ago

I always thought there's exactly 0 counterfeit/fake items at amazon, so ... 0 times million ... phew...

/s

[–] Sharkwellington@lemmy.one 2 points 1 year ago

I recall watching a video about the nature of how things are stored at Amazon warehouses - basically if there are multiple sellers offering the same item it all goes in the same bin. Even if you are providing a genuine product, there's a very good chance one of the other sellers is not, and that counterfeit gets sent out attached to your seller ID. Then you get a complaint for selling a counterfeit item someone else provided.

Then when that seller is caught and booted, they just register another trademark with 5-10 random characters and do it again. This is causing a massive headache for the US Trademark Office as well.

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[–] ChickenLadyLovesLife@lemmy.world 2 points 1 year ago (10 children)

I used to work for a cable company whose name rhymes with "bombast". They offer a wifi service whose name is a derivation of the word "infinity". Most of the hotspots for this wifi service are provided by the Bombast wireless routers that cable customers have in their homes. So if you're a Bombast customer, you're helping to pay the electrical bill and giving up bandwidth in order to provide Infinity wifi.

Another fun Bombast story: the founder, a man who always wore a bowtie, died a few years ago. At a memorial service in his honor, a number of vice presidents and other executives (including my boss at the time) wore bowties. Everyone who wore a bowtie to the service was fired within a week.

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[–] FrankTheHealer@lemmy.ml 2 points 1 year ago (1 children)

Worked support for an electricity supplier. I was able to see a frightening amount of info about the customers. Even past ones who had moved elsewhere.

We also kept notes about each call, email, web or app chat. So if you were an asshole in the past, everyone will know going forward.

Also fuck landlords and landladies etc. More often than not, they were shitty to deal with.

Also we would often use Google Maps and Streetview to see what your house looked like. We also had pictures of the inside because the installation techs took pictures to confirm that works were completed as specified.

Alll of this was available to us for any reason, at any time with no oversight. And none of it was encrypted. There was also government websites in use up to 2020 that required internet explorer to use and had passwords as trivial as 'Password1'.

I left that job because the pay was lousy and the stress was pretty full on. I respected a lot of people that worked there. Both higher ups and people who came after me. But fuck was there a lot of potential for bad actors or like stalkers etc to mess with your info.

I would reccomend to everyone. Please use password managers. Especially decent open source ones like Bitwarden. Take note of every piece of info that you give a company. From your phone number, address, email etc to even when you contacted them. Also try to not have your home look like an abandoned hovel on Streetview lol. Easier said than done I know. But it may affect your dealings with support people that you need help from. And lastly, please dont use Password1 as a login. Ever. Like please.

[–] darcy@sh.itjust.works 2 points 1 year ago

i would recommend Keepass

[–] Aceticon@lemmy.world 2 points 1 year ago* (last edited 1 year ago) (1 children)

Over a decade ago I worked as a freelancer for an Investment Bank (the largest one that went bankrupt in the 2008 Crash, which was a few years later) were the head of the Proprietary Trading Desk (the team of Traders who invest for the profit of the bank) asked me if I could change the software so that they could see the investments of the Client Trading Desk (who invest for clients with client money) was making, with the assent of the latter team.

Now if the guys investing money for the bank know what they guys investing customer money are doing they can do things like Front-Run the customer trades (or serve them at exactly the right price to barelly beat the competiotion) thus making more profits for the bank and hence get bigger bonuses. This is why Financial regulations say that there is supposed to be so-called Chinese Walls between the proprietary trading and the customer trading activities: they're supposed to be segregated and not visible to each other.

Note that the heads of both teams were mates and already regularly had chats, so they might already have been exchanging this info informally.

I was quite fresh in there (less than 1 year) and the software system I worked in at the time was used by both teams, but when I started looking into it I saw that the separation was very explicitly coded in software and that got me thinking about what I had learned from the mandatory compliance training I had done when I first joined (so, yeah, that stuff is not totally useless!!!)

So I asked for written confirmation from the heads of both teams, and just got some vague response e-mails, no clear "do such and such".

So I played the fool and took it to a seperate team called Compliance (responsible for compliance with financial regulations) saying I just wanted to make sure it was all prim and proper, "just in case".

Of course, it kinda blew up (locally) and I ended up called to a meeting with the heads of the Prop Desk and whatnot - all stern looks and barelly contained angry tones - were I kept playing the fool.

Ultimatelly it ended up not being a problem for me at all, to the point that after that bank went bust and its component parts were sold to another bank, the technical team manager asked me to come back to work with the same IT group (remember, I was a freelancer) with even greater responsabilities, so this didn't exactly damage my career.

That said, over the years there were various cases of IT guys in large investment banks who went along with "innocent" requests from the Traders and ended up as the fall-guys for subsequent breaking of Finance Regulations, serving jail time, so had I gone along with that request I would've actually risked ending up in jail.

(Financial Regulators were and are a complete total joke when it comes to large banks, which actually makes it more likely that some poor techie guy will be made the fall guy to protected the bank and its heads).

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[–] TemporaryBoyfriend@lemmy.ca 2 points 1 year ago (2 children)

I work in IT. Most systems have laughable security. Passwords are often saved in plain text in scripts or config files. I went to a site to help out a very large provincial governmental organization move some data out of one system and into another. They sat me down with a loaner laptop and the guy logged me into his user account on the server. When I asked for escalated privileges, he told me he'd go get someone who knew the service account passwords.

After a few minutes, I started poking around on my own... And had administrative access within an hour. I could read the database (raw data), access documents, start and stop the software, plus, figured out how to get into the upstream system that fed data to this server... I was working on figuring out the software's admin password when the guy came back. I'm sure that given some more time, I could have rooted the box because the OS hadn't been updated in years.

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[–] oshu@lemmy.world 2 points 1 year ago

The majority of tech startups are super chaotic and barely keeping things running. More than you would ever imagine.

[–] SloppyPuppy@lemmy.world 2 points 1 year ago* (last edited 1 year ago) (5 children)

I worked for an online payment company you all know. Many eployees have access to the main DB which holds all transactions and names and everything in clear text. You could basically find out all PII (personal identification information) of any celebrity you wanted given they had anaccount. Address, phone number, credit card and all. If you knew a bit of SQL you could basically find whoever person you wanted and get purchase history and all.

Cant say I didnt use this to find stuff about my exes or various celebrities.

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[–] YourHuckleberry@lemmy.world 2 points 1 year ago (5 children)

Office Depot sells printers at very low (or even negative) margin, and then inflates the margins on cables, paper, ink, and warranty. If you want the best deal, get the printer from OD, and everything else you need somewhere else. That $20 USB cable they sell costs them $1 and you can get the same or better online for $2.68.

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[–] TechyDad@lemmy.world 2 points 1 year ago (1 children)

I worked for a pretty popular magazine back in the late 90's. One day near the beginning/middle of 2000, we were all called down to the bullpen for a last minute meeting by management and marketing. (That's never a good sign.)

We were told that we have a great product with amazing writing, but marketing doesn't know how to sell it so they're closing us down. Instead, we went online only. I was the web developer so I survived the firings.

So then we figured that we were set because our website produced more content and had more traffic than any of the company's other websites. However, in March of 2001, we had another emergency meeting. Again, we were told our content was great, but the company was going in another direction. Instead of producing our own content, the company was going to just repost other sites' content. I and everyone else in my team were let go.

Needless to say, the whole "we'll just repost what other people posted" plan didn't go so well. Last time I checked, the company wasn't doing very well at all.

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[–] zuhayr@lemmy.world 2 points 1 year ago (3 children)

An AI company... They used to manually change system event logs to show it wasn't their software that caused the downtime for our clients.

Bought over a million dollars worth hardware (25% of which didn't even got racked), over 200 46inch LED screens that no one used, and very expensive offices at posh locations in the bid to increase its IPO valuation.

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[–] Whitebrow@lemmy.world 2 points 1 year ago (1 children)

The programming team that is working hard on your project is just one dude and he smells funny. The programming team you’ve met in your introductory meeting are just the two unpaid interns that will be fired or will quit within the next two months and don’t know what’s happening. We don’t do agile despite advertising it. Also your project being a priority means it’ll be slapped together from start to finish 24 hours prior to the deadline. Oh and there will be extra charges to fix anything that doesn’t work as it should.

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[–] thrawn21@lemmy.world 2 points 1 year ago (1 children)

It's pretty depressing, but the fact that soil and groundwater are almost certainly contaminated anywhere that humans have touched. I've seen all kinds of places from gas stations, to dry cleaners, to mines, to fire stations, to military bases, to schools, to hydroelectric plants, the list could go on, and every last one of them had poison in the ground.

[–] pfannkuchen_gesicht@lemmy.one 4 points 1 year ago (2 children)

Some places are insanely polluted to the point where you wonder how a whole company could be so braindead and essentially poison themselves.
A place not far from where I live had a chemical plant which just dumped loads of chemicals on a meadow for years. Now there are ground water pumps installed there which need to run 24/7 so that the chemicals don't contaminate nearby rivers and hence the rest of the country.
When taking samples from the pumped up water you can smell gasoline.

[–] dammitBobby@lemm.ee 3 points 1 year ago

We're house shopping and there has been a house on a lake sitting on the market forever. I got curious and researched the lake and... It's a literal superfund site. The company that was on the other side of the lake just dumped their waste chemicals right on the shore and it has polluted both the lake and ground water forever essentially because they don't break down. I looked up the previous owner... Died of cancer. The shit that companies are and were allowed to get away with is just insane. Meanwhile right wing nut jobs want to get rid of the EPA (which was ironically created by Richard Nixon).

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[–] tvbusy@lemmy.dbzer0.com 2 points 1 year ago (2 children)

I worked as software engineer and my boss tolerated me going to office at 2pm and leave at 9pm. It's against company policy, certainly, but no one talked about it. It still is my most productive and happy time.

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[–] snek@lemmy.world 1 points 3 months ago

Every time we notified anyone about a potential illegal breach of gdpr that could get us fined or sued, admin pretended they had never been informed because the changes would take too long and collide with their plans to "revamp everything, reinvent the platform, and rebrand".

I should have whistleblown them myself if it were not for the fact that doing so would probably get some previous employees fired rather than hurt the company.

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