this post was submitted on 04 Jul 2024
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I've run a small business for over 10 yeas. I use linux. I'm grateful to the community and I use FOSS where possible.

I have had some issues over the years, but have always been able to get around them (except CAD in 2013), but recently I've had issues with my government (UK). First they introduced 'making tax digital' and told me for years that I would have to buy windows only software (there was no legal option on linux until a few weeks before the deadline (https://www.comsci.co.uk/100PcVatFreeBridge saved the day). The UK Government didn't create a free solution or any route to that as they don't want the source to be open for making tax digital so accounting software companies have made a killing!

This week my internet banking stopped allowing payments, it no longer works in firefox (I'm guessing). On the telephone they asked me 'what search engine I was using'^+^ and advised to use google.

What is the best UK business bank to use if you use linux to run a small business? Do I have to use Chrom(e)ium? Does anyone else use linux for business admin? Is anyone (Freesoftware foundation, etc) thinking about the creeping legislative changes that make it literally illegal to use FOSS and linux?

I wanna be an ally, but its so tiring.

^+^ browser ≠ search engine. Yes, I'm pedantic, at least I didn't confuse them by saying 'quant' or 'duck duck go', OK!?

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[–] bloodfart@lemmy.ml 2 points 23 hours ago

Damn, you got a lot of replies and no one said to just use paper forms.

Idk if the uk allows it still, it’d be surprising if it didn’t though.

[–] practisevoodoo@lemmy.world 6 points 1 day ago

When you say it doesn't work in Firefox, does it not work in Firefox or does it say it doesn't work in Firefox? In the later case and sometimes in both, I have found that just changing the user agent string to something chrome based is sufficient to get it working again.

[–] 0x0@programming.dev 13 points 2 days ago

The UK Government didn’t create a free solution

You mean you must use their software to do taxes or what?

Back in my neck of the woods you either do them on paper (almost no one) or you submit online... They have well-defined APIs and you can use whatever you want (the IRS submission does use some java crap underneath but it's fluid and you can save your progress in an XML file).

Although for most people it's just a matter of logging in, checking that everything is in order, and clicking submit.

[–] lazynooblet@lazysoci.al 29 points 2 days ago

If you use Mettle, the phone based bank, you get FreeAgent for free. FreeAgent is a really good web based accounting package that works in Firefox. They gave a useful accompanying API and can do payroll, VAT, end of year and director self assessment. It's great.

[–] GolfNovemberUniform@lemmy.ml 72 points 3 days ago (2 children)

Hmm I didn't know the UK was THIS bad.

[–] digdilem@lemmy.ml 11 points 2 days ago* (last edited 2 days ago) (3 children)

Bad? It's a couple of decisions made by organisations or politicians who are ignorant of free software alternatives and open standards.

Certainly better than the US's tax system, where you have to pay to file your taxes or at the least, have to spend a lot of your time working out complex tax submissions each year.

In the UK, your income tax is automatically paid by your employer when you earn it. Unless you're self employed - or doing your own business accounts like OP, you don't have to submit any tax information, ever.

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[–] fellowmortal@lemmy.dbzer0.com 21 points 3 days ago (4 children)

I don't know if the UK is worse than anywhere else (?)

[–] krash@lemmy.ml 3 points 1 day ago (1 children)

In Sweden most government provided services are accessible through a web browser, but you need "BankID" which requires Android. Which is kind of Linux, though not fully FOSS.

[–] balder1993@programming.dev 2 points 19 hours ago

But I’m sure the fact Android is FOSS had nothing to do with it, it’s just a random coincidence. It would simply be the most popular OS.

[–] cygnus@lemmy.ca 28 points 3 days ago

I'm in Canada and use Linux full-time without any such problems whatsoever. On rare occasions I use Edge instead of Firefox, and that's it.

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[–] possiblylinux127@lemmy.zip 37 points 2 days ago* (last edited 1 day ago) (3 children)

Governments should not require the use of proprietary software. I personally would refuse to use it. I don't live in the UK but in the US I think you could easily make the case.

refuse.

That's just not practically possible.

OP said they're running a small business. It's great that they want to fly the flag for FOSS, but they're not in the business of promoting and advocating for FOSS. They still need to do the things they need to do.

Refusing to file your taxes on the grounds that the software provided is not open source is a great way to no longer be in business.

[–] fruitycoder@sh.itjust.works 5 points 1 day ago

The US has a couple of laws and executive orders that is supposed have government stuff (development and purchases) default to opensource but overal enforcement sucks on it and there it little carrot or stick

[–] olafurp@lemmy.world 17 points 2 days ago

I think in that case they would say they accept paper.

[–] UraniumBlazer@lemm.ee 47 points 3 days ago (2 children)

Have u tried changing user agent? Get an add-on on Firefox with a similar name and change to chrome. The website will now think that u'r using Chrome. U could even change ur displayed OS if it has that big of a problem with Linux.

[–] Ghoelian@lemmy.dbzer0.com 43 points 3 days ago* (last edited 3 days ago)

Firefox also has a built-in list of user agent overrides for websites that don't work on Firefox for no reason.

You can create an issue here, and maybe they'll fix it at some point. Not sure what the normal turnaround is for fixes like this though, could take a while.

You can see the list in about:compat btw

[–] fellowmortal@lemmy.dbzer0.com 25 points 3 days ago* (last edited 3 days ago) (4 children)

Thanks - I had not thought of this. I'll give it a go... [edit: no dice :(] It works in chromium, so there is a solution... its just tiring to remember which browser to use for which site.

[–] xavier666@lemm.ee 5 points 2 days ago (1 children)

I gave up and used a Windows VM for such shenanigans. It's hard when even the government doesn't want to listen. This is a good project which bridges the gap -> https://github.com/Fmstrat/winapps.

[–] s08nlql9@lemm.ee 1 points 1 day ago

First time hearing this. Is WinApps stable? Does it consume too much resources?

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[–] haui_lemmy@lemmy.giftedmc.com 28 points 2 days ago (7 children)

Tangential:

I‘m running my own IT company since recently and am transitioning to exclusively using FOSS. I still have some things I need to work around like my iOS phone. It already has a linux successor but its not finished yet. Pretty promising though. My plan is to put a fixed percentage of profits to open source projects.

[–] fellowmortal@lemmy.dbzer0.com 12 points 2 days ago (1 children)

This is not tangental - I am heartened, my hope is that this would become normal. Despite my moan, it isn't that bad and I'm sure I would have had different IT headaches on windows - security comes to mind.

I still use proprietary android software on my phone, but I try not to do anything secure on my phone (this is also getting harder as banks are insisting that I convert to apps)

[–] haui_lemmy@lemmy.giftedmc.com 4 points 2 days ago

Thanks! I‘m currently working with a customer who uses microsoft cloud stuff and windows. Honestly, I would have been done with my work after 20 minutes if he were on linux. Instead I‘m at 8 hrs and a full blown storage solution just because his hardware is incompatible with each other die to windows/microsoft BS.

I can not stress this enough: there are lots of issues on windows which require costly support while the issues on linux usually require a search engine or a friend with some linux experience.

The downside of postmarketOS at this point is the camera functionality. We need to get that working and we‘re golden. On the oneplus 6 I‘m working, its the only major thing that doesnt work. Otherwise the phone is pretty ready.

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[–] Aggravationstation@feddit.uk 34 points 3 days ago (23 children)

I'm also based in the UK. I don't run a business but have occasionally encountered problems trying to use Librewolf on the web, especially with Noscript on.

I tried to use Qubes to separate my activities into VMs but I found it difficult. So I did my own, less extreme, approach using KVM.

I created a virtual machine which only has Chrome on it. This is what I use for accessing my bank, Paypal and doing online shopping.

I have a second machine I use for Whatsapp and email and finally a third with Librewolf for general web browsing.

Each uses the same VPN service but different servers.

I only use Freetube and Retroarch on my main machine.

This is on a very beefy Thinkpad I essentially use as a desktop in my office. I use a smaller machine downstairs with VNC on it as a remote when I'm sat on my sofa.

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[–] 7dev7random7@suppo.fi 14 points 2 days ago (1 children)

Maybe you can use some German bank. They allow one to interact with their API for free. I use GNU cash for it. Though I doubt that you can file your taxes via GNU cash and be aligned with current UK law. You would need to check it for your own.

[–] EtzBetz@feddit.de 11 points 2 days ago (2 children)

Is the free API part actually true for Sparkasse? I was not able to find an API solution for them. I did find something, but beyond a certain step, there wasn't an actual API.

[–] Tja@programming.dev 6 points 2 days ago (1 children)
[–] EtzBetz@feddit.de 3 points 1 day ago (1 children)

So you can actually get transaction information of your own account via an API via psd2?

[–] Tja@programming.dev 3 points 1 day ago

Yes. I tried it once with Gnu cash and my dkb account, got 12 months of transactions or so.

[–] 7dev7random7@suppo.fi 9 points 2 days ago (1 children)

https://www.aquamaniac.de/rdm/

Gives you an adapter and an standalone tool. All banks should use the same API, apparently.

[–] EtzBetz@feddit.de 7 points 2 days ago

I'll take a look, thank you

[–] KarnaSubarna@lemmy.ml 14 points 2 days ago (1 children)

Always use a separate Firefox profile for banking needs.

[–] s08nlql9@lemm.ee 3 points 1 day ago (1 children)
[–] KarnaSubarna@lemmy.ml 2 points 1 day ago

Firefox Containers are for Cookies and Storage separation. Profile, on the other hand, is a COMPLETE separation in all aspects of Firefox's user data, setup , add-ons.

[–] ashaman2007@lemm.ee 24 points 3 days ago (6 children)

I think the key part here is that it’s a guess on your part whether using Firefox is the cause. Do you get any specific error when using the website? Or does something just “not work”, such as you click a button and it does nothing?

Also, I’ve run into stuff like this before, and my best bet has been to be flexible about using other browsers to work around issues. I would suggest testing the banking website with Chromium (or even Chrome). If it works, file a bug with Mozilla (https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla) and just use Chromium/Chrome for only that website until the bug is fixed.

This will allow you to still do business, while still participating in open source via a helpful bug report that could end up benefitting others as well.

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[–] linearchaos@lemmy.world 16 points 2 days ago (1 children)

I've been Linux in the desktop for years. You really don't have any choice other than to be a little bit flexible.

More times than not it turns out to be a plugin that screws over the site. Here's my general path:

Won't load in Firefox? Disable privacy badger and ublock origin

Still won't load? Try it in a private window with no extensions loaded

Still won't load? Move over to brave.

Still won't work? Disable Shields

Still won't work? Straight to a vanilla copy of edge, (a vanilla copy of Vivaldi would also be reasonable)

Just last night I ran into a problem with my ADP work portal. Things worked fine for ages, All of a sudden my password wouldn't work. I went into private mode My password now works but loading the actual page netted me a blank page

I opened it up in brave and it just worked outright.

[–] Tja@programming.dev 3 points 2 days ago

Fuck ADP, same problem here. My company has moved away starting this month, good riddance.

[–] fellowmortal@lemmy.dbzer0.com 22 points 3 days ago (1 children)

Also, please feel free to answer if you aren't based in the UK, I assume this isn't a UK only problem, but I'm based here.

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[–] CyberSyndicalist@hexbear.net 20 points 3 days ago (3 children)

Can't speak to the specific sites that you use but I've personally found firefox user agent spoofing results in almost every site that didn't work on firefox suddenly magically working if they think you are on chrome.

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