this post was submitted on 30 Sep 2023
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Mildly Infuriating

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As title says. I haven't used my Google account for more than 3 months. Prior to abandoning my Google account, I unlinked my phone number, deleted my recovery email, and logged out every device. I also never had 2FA TOTP setup.

Today I tried logging in and it won't let me. See video. Apparently, providing my login credentials doesn't prove that the account belongs to me. And no, I won't give them my phone number again to login.

I hate Google

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[–] Moonrise2473@feddit.it 6 points 1 year ago (1 children)

Now it's mandatory to give a phone number to create an account. Unfortunately the only way to restore your account is to follow what the bot says, because there's no way to contact some human supervisor

[–] ares35@kbin.social 3 points 1 year ago (1 children)

i'm trying to work with a user here now who has an 'old school' gmail, no recovery methods, no phone numbers. cannot get in, even with the password as it's locked into requiring 2fa or some bullshit, which can't be done because there's no way to. google offers to send a 'code' to an email they provides but they never do. that account is just g.o.n.e.

i have had many others who have been screwed-over by microsoft when they ditched voice calls for verification/2fa, for years they begged and pleaded and conned users into giving up a phone number.. any phone number. and so they did. their landlines. they only ever had those landlines associated with their msa and microsoft won't utilize them anymore. this has spilled over to a several of them losing access to other accounts (in one case, including a number of ipods and ipads used by a family, too) because their 'hotmail' is now inaccessible for 2fa or verification/recovery of those non-microsoft accounts.

[–] DessertStorms@kbin.social 1 points 1 year ago

even with the password as it's locked into requiring 2fa or some bullshit

I wonder if this is what I'm dealing with - does it tell you it needs 2fa, or just refuse to log you in? I've been locked out of my old main gmail (no 2fa set up) for a while and would really like to get some stuff out of it before they automatically delete the lot.. 😕