this post was submitted on 21 Dec 2024
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Personally I'm a fairly basic user, so for me it's "fine". But I also work in IT so I'm aware of some the problems preventing wide adoption across the org.
Shared calendars and delegation still don't work correctly. It's a dealbreaker for a lot of the admin assistants, who are generally the most advanced users.
On the Windows side, PST support is basically gone. Microsoft will claim they support PSTs, but their idea of "support" is to use old Outlook to manually copy your PSTs into server-side folders. That would be bad enough even if it were reliable, and in practice it would take eternity for some users to migrate all their stuff. We have nearly unlimited storage in O365 but it's still a pain.
The only things I actually like about new Outlook are a couple UX changes that would have easily been applied to old Outlook if MS still gave a shit. Instead, old Outlook has been nearly frozen in time since...2016? Maybe 2019?