this post was submitted on 17 Apr 2024
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[–] circuitfarmer@lemmy.sdf.org 17 points 4 months ago (1 children)

Apple provides hardware repair for 5-6 years after manufacture

They also design their systems in such a way that only Apple can repair it. That is in no way a positive. Why pair screens to devices? Because then Apple controls the whole chain, even repairs, which used to be doable by a whole independent industry. It is peak corporate greed that their marketing team tries to play off as in the best interest of customers, even though it just means customers have fewer choices and pay much, much more.

[–] disguy_ovahea@lemmy.world 1 points 4 months ago (1 children)

That’s not planned obsolescence, it’s encroachment on right to repair. I know some states have succeeded in legislation preventing that practice.

[–] Parabola@lemmy.ml 3 points 4 months ago (1 children)

Making repairs cost so much that it's less costly to buy the latest product and throw out the old one is a part of planned obsolescence.

[–] disguy_ovahea@lemmy.world -1 points 4 months ago (1 children)

It’s far cheaper to repair than replace an Apple device. Even a full overhaul for liquid damage is less expensive than replacement. You can check common repair prices right on their site.

https://support.apple.com/iphone/repair

https://support.apple.com/mac/repair

[–] Parabola@lemmy.ml 2 points 4 months ago (1 children)

In certain cases with certain issues. Keep in mind that your link also contains a long list of "obsolete and vintage" products which they refuse to fully repair if at all.

Planned obsolescence.

[–] disguy_ovahea@lemmy.world 1 points 4 months ago* (last edited 4 months ago)

A model becomes vintage six years after Apple discontinues if from the current product line. They discontinue hardware repairs, but continue with software and customer support. After eight years, a product becomes obsolete, and Apple will only provide customer support.

I’ve worked in the industry for a long time, and I can say that Apple supports their products for longer than their competitors. Their goal is to get people to eventually trade-in their functional device for an upgrade, so they can use the already refined materials in future devices. A loyal customer base is far more important to them than getting a quick buck this time around. They have their ways of making money, just like any other business, but planned obsolescence isn’t one of them.