this post was submitted on 17 Apr 2024
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[–] disguy_ovahea@lemmy.world 2 points 4 months ago (3 children)

Planned obsolescence took off in the 1950s. It’s not new, or exclusive to electronics. It’s funny this article criticizes Apple over Samsung or Google. Apple provides hardware repair for 5-6 years after manufacture.

[–] circuitfarmer@lemmy.sdf.org 17 points 4 months ago (1 children)

Apple provides hardware repair for 5-6 years after manufacture

They also design their systems in such a way that only Apple can repair it. That is in no way a positive. Why pair screens to devices? Because then Apple controls the whole chain, even repairs, which used to be doable by a whole independent industry. It is peak corporate greed that their marketing team tries to play off as in the best interest of customers, even though it just means customers have fewer choices and pay much, much more.

[–] disguy_ovahea@lemmy.world 1 points 4 months ago (1 children)

That’s not planned obsolescence, it’s encroachment on right to repair. I know some states have succeeded in legislation preventing that practice.

[–] Parabola@lemmy.ml 3 points 4 months ago (1 children)

Making repairs cost so much that it's less costly to buy the latest product and throw out the old one is a part of planned obsolescence.

[–] disguy_ovahea@lemmy.world -1 points 4 months ago (1 children)

It’s far cheaper to repair than replace an Apple device. Even a full overhaul for liquid damage is less expensive than replacement. You can check common repair prices right on their site.

https://support.apple.com/iphone/repair

https://support.apple.com/mac/repair

[–] Parabola@lemmy.ml 2 points 4 months ago (1 children)

In certain cases with certain issues. Keep in mind that your link also contains a long list of "obsolete and vintage" products which they refuse to fully repair if at all.

Planned obsolescence.

[–] disguy_ovahea@lemmy.world 1 points 4 months ago* (last edited 4 months ago)

A model becomes vintage six years after Apple discontinues if from the current product line. They discontinue hardware repairs, but continue with software and customer support. After eight years, a product becomes obsolete, and Apple will only provide customer support.

I’ve worked in the industry for a long time, and I can say that Apple supports their products for longer than their competitors. Their goal is to get people to eventually trade-in their functional device for an upgrade, so they can use the already refined materials in future devices. A loyal customer base is far more important to them than getting a quick buck this time around. They have their ways of making money, just like any other business, but planned obsolescence isn’t one of them.

[–] lemmyng@lemmy.ca 9 points 4 months ago (1 children)

Apple may provide repairs, but if the repair costs as much as a new device then it's planned obsolescence in disguise.

[–] disguy_ovahea@lemmy.world -2 points 4 months ago

They’re far less expensive to repair than replace. You can see the part cost for the most commonly needed repairs here.

[–] Parabola@lemmy.ml 2 points 4 months ago (1 children)

A new logic board costs as much as a new computer. Hard drives are impossible to replace, RAM upgrades are hard, and even opening a Mac or iPhone voids your warranty. Not to mention all their nonsense with macOS upgrade requirements, batteries, and so on.

[–] disguy_ovahea@lemmy.world 0 points 4 months ago* (last edited 4 months ago)

Logic boards are indeed expensive, and primary components are soldered directly to the logic board of portable computers. Opening your device absolutely does not void your warranty. Using a third-party part does not void your warranty, other than its application to the third-party component, or damage as the result of a non-AASP repair.

https://www.apple.com/legal/sales-support/terms/repair/Retail_Repair_US_Terms_Conditions.html