this post was submitted on 15 Dec 2023
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I have a feeling you are overthinking the Matrix key system.
Basically it's just another password, just one you probably can't remember.
Most of the client apps support verifying a new session by scanning a QR code or by comparing emoji. The UX of these could be better (I can never find the emoji option on Element, but it's there...). So if you have your phone signed in, just verify the sessions with that. And it's not like most people sign in on new devices all the time.
I'd give Matrix a new look if I were you.
I tried both of those. I don't know if I got confused about which key was the right one or what but that didn't work. I also didn't really get what the key was for... it was attached to my account, or to the conversation.....? Ended up with multiple keys and trying to guess what they are for. And since I'm not the only one involved and others were having issues it was just constant headaches.
The emoji thing I did and it also just seemed to fail. Like I would get through it and it's still not working. Sometimes it works after a few tries another other times not.
I think that having a few people all trying to move together kinds of exacerbates all these issues to be fair. Because everyone is setting up multiple devices (maybe trying different clients on a given device) and trying things out. Normally you just wouldn't be doing that much logging in. And none of us could really help the others out. If it was just one person joining an established network I don't think it would be so annoying.
They could explain things better, you are right. I actually think I remember having almost the exact same confusion a few years back when I started. I still have two keys stored in my pw manager, no idea what the other one is for...
The decryption has gotten much more reliable in the past year or two, I also try out new clients a lot and have had no issues in a long time. Perhaps you could give it a new go, with the info that you use the same key for all sessions.