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HP misreads room, awkwardly brags about its “less hated” printers
(arstechnica.com)
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this post was submitted on 07 Dec 2023
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I hate HP's so called smart apps.
HP's website wouldn't let me download a driver, but insisted on using their app to detect the printer model (which I already know) and then try to open the corresponding download page for that model (which I already vsited).
Off course the app open the wrong URL and lead to a 404 error. I had to download drivers from another source.
We have HP workstations. Last week HP auto installed its smart printer app and then popped open. We don't have HP printers, just Canon. So I uninstalled it, and all the HP diagnostic / support account apps. They sent a feedback form, so I explained that on principle I'll never buy HP printers because of the ink subscription. Hopefully enough people send the same message.