this post was submitted on 09 Jul 2023
0 points (NaN% liked)

Canada

7125 readers
280 users here now

What's going on Canada?



Communities


๐Ÿ Meta


๐Ÿ—บ๏ธ Provinces / Territories


๐Ÿ™๏ธ Cities / Regions


๐Ÿ’ SportsHockey

Football (NFL)

  • List of All Teams: unknown

Football (CFL)

  • List of All Teams: unknown

Baseball

Basketball

Soccer


๐Ÿ’ป Universities


๐Ÿ’ต Finance / Shopping


๐Ÿ—ฃ๏ธ Politics


๐Ÿ Social & Culture


Rules

Reminder that the rules for lemmy.ca also apply here. See the sidebar on the homepage:

https://lemmy.ca


founded 3 years ago
MODERATORS
 

What responsibility do Canadian airlines have to passengers as the summer travel season gets in full swing? What are your rights as a traveller? Here's what you need to know.

top 4 comments
sorted by: hot top controversial new old
[โ€“] i_r_weldr@lemmy.ca 1 points 1 year ago (1 children)

Story time?

I work up north where itโ€™s cold as fuck, company flys me in and out. On one travel day heading home somebody at air Canada forgot to plug the plane in after itโ€™s final flight from the day before. I guess with what was drawing power and the frigid temperatures the battery(s) were no longer good to go for my flight. So their plan was to send a mechanic up from Vancouver with new battery(s) and get us in our way. They got halfway to us and realized they didnโ€™t put the replacement battery(s) on the flight. So they had to turn around and get them and come back up. This caused me to miss my connection and the next one they could get me on was the next day. I submitted a claim since everything was 100% within their control. They denied it. So I replied to them with everything that happened, and told them to pay up or I was submitting a a claim with the CTA. They sent me a direct deposit for $1000 and and apology.

[โ€“] sik0fewl@kbin.social 0 points 1 year ago (1 children)

I'm pretty sure they deny every claim the first time. A lot of people won't make a fuss and it saves them a lot of money. If you follow up, only then will they actually look at your claim.

[โ€“] AshDene@kbin.social 1 points 1 year ago

We should really amend the law to be "and if they incorrectly deny a claim they have to pay 10 times more". Enough to make it cost more than it's worth if they do it intentionally, not enough to bankrupt them...

[โ€“] zephyreks@lemmy.ca 1 points 1 year ago

Air Canada will make up some bullshit reason to not give you compensation.

Pilot couldn't make it there? It was a "maintenance issue".