this post was submitted on 19 Nov 2023
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For the largest health insurer in the US, AI's error rate is like a feature, not a bug.

top 11 comments
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[–] BloodSlut@lemmy.world 48 points 10 months ago

the AI is actually just a coin with the word 'denied' written on both sides

[–] someguy3@lemmy.world 27 points 10 months ago (1 children)

The more I see of American style healthcare the more I want my Canadian healthcare.

[–] HikingVet@lemmy.ca 16 points 10 months ago

The Cons are coming for it. Look at what Dumb Shit is doing in Alberta.

[–] Ulvain@sh.itjust.works 25 points 10 months ago

It's a very advanced algorithm.

Step 1: would we cover this? No: all good. Yes: consult AI.

Step 2: is the AI recommending we cover this? No: all good. Yes: reconfigure AI and go to step 2.

[–] crandlecan@mander.xyz 23 points 10 months ago

It's not a bug, it's a feature 👍

[–] ech@lemm.ee 19 points 10 months ago (1 children)

"error" suggests it's not the intended result.

[–] ArtVandelay@lemmy.world 2 points 10 months ago

I thought the same thing, like "damn who uses a model with a 10% accuracy on its training data?"

[–] iHUNTcriminals@lemm.ee 8 points 10 months ago* (last edited 10 months ago)

Anyone company using AI for actual business, without a disclaimer, is daf.

The money made them believe it's ready to go live.

These are the people giving AI a bad name.

[–] SeaJ@lemm.ee 8 points 10 months ago

Unfortunately UnitedHealth is big enough that they will pay less than they made.

[–] gullible@kbin.social 7 points 10 months ago (1 children)

This feels like a recurrence of the dumbassery of yesterdecade with the excitement over algorithms. AI simply is not ready for these sorts of applications. That it was put in charge of anything with any degree of gravity is already a massive failure.

[–] snooggums@kbin.social 3 points 10 months ago

AI is literally a more complicated algorithm.