In the battle of KPI vs Mixed Methods, objective vs subjective, some prefer objective...
I'm not a PC gamer, perhaps the people who play PC games invested a lot in their rig and expect a studio experience. So they review it and other people realize they are not getting the best experience.
Nintendo Switch users with NSO might not realize that the software emulation used to run those games suffers from latency, and they will enjoy themselves until someone they trust brings it up and sends them down the rabbit hole.
I'm currently grinding a game that looks like it was made in 2015 and had a few bugs. I don't care because it is what I want to play.
I get what you mean, though.