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submitted 2 weeks ago by Achyu@lemmy.sdf.org to c/askandroid@lemdro.id

Recently formatted my phone. Reinstalled whatsapp n the imported the backup.
It seems very slow and buggy. After 1-3 mins of usage, the app starts acting up and after a minute or so autocloses.

Has anyone experienced the same?

I'm planning on reinstalling to check whether that fixes the issue. Asking here to see if anyone has experienced something similar and/or has resolved it.

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[-] limerod@reddthat.com 3 points 2 weeks ago

I guess you need to do a reinstallation. I do not experience this issue.

[-] GamerBoy705@lemmy.world 3 points 2 weeks ago

I don't try to mess with their cloud backup scheme, I import the local backups manually instead. Their cloud backup is so slow and their chat transfer feature is so buggy.

[-] Achyu@lemmy.sdf.org 3 points 2 weeks ago

I used the local backup option.

[-] voracread@lemmy.world 1 points 1 week ago

How did you use it? They no longer allow restoring from local backup AFAIK?

[-] Achyu@lemmy.sdf.org 1 points 1 week ago

Did it almost 2 weeks ago.

Automatic local backup did not happen, so I used Settings -> Chat -> Chat Backup -> Backup now

I don't have a google account selected in the backup options and the local backup was created.

I've been thinking about reinstalling whatsapp once more, but now even when I click it, it's not backing up.
So maybe it's not allowed now

[-] voracread@lemmy.world 1 points 1 week ago

I think they do create a local backup for uploading to Google but do not restore from local backup.

[-] voracread@lemmy.world 1 points 1 week ago

They no longer allow local backup.

[-] GamerBoy705@lemmy.world 1 points 1 week ago* (last edited 1 week ago)

They do, but they don't explicitly allow restoring from local backups directly within the app anymore. However, if you manually move the backups to a new phone or whatever and then fresh install WhatsApp on that phone, you will be prompted to restore messages from the local backup that's present.

[-] voracread@lemmy.world 1 points 1 week ago

No it does not do it now. Only option is cloud restore. I have done it last week.

[-] GamerBoy705@lemmy.world 1 points 1 week ago* (last edited 1 week ago)

So did I, about 2 weeks ago, for my dad. It worked. It's unlikely that anything changed in a week

[-] voracread@lemmy.world 2 points 1 week ago

Have you checked the official website of WhatsApp? You can only restore local backups if you are on older Android versions. On newer Androids it is only Google backup.

https://faq.whatsapp.com/6181521285295518/?helpref=hc_fnav&cms_platform=android Nowhere will you find reference to local backup other than this. And my experience confirms it.

You might have succeeded because you and I might have been part of A/B testing but this is going to be the future.

[-] GamerBoy705@lemmy.world 1 points 1 week ago

Maybe that's it. My dad's current phone does run an old Android version, so that might be why local backup restore worked. The WhatsApp version was up to date though. I can confirm local backups work on Android 8 and Android 11.

[-] Fiivemacs@lemmy.ca 2 points 2 weeks ago

You probably need a new phone, and to subscribe to something. - companies everywhere

this post was submitted on 18 Jun 2024
20 points (95.5% liked)

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