All subscription services are a scam that way. Doesn't matter the reason for wanting a refund, no matter how long after paying they'll always give the same "Against our policy. Nothing we can do" excuse.
this post was submitted on 27 Feb 2024
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Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ
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FWIW, if you're in Europe, you have guaranteed rights to refund online purchases within a timeframe. I'm assuming they've factored that in, but worth knowing if not.