this post was submitted on 04 Oct 2023
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Patreon has a new look for its next era (www.theverge.com)
submitted 9 months ago* (last edited 9 months ago) by simple@lemm.ee to c/technology@lemmy.world
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[โ€“] lud@lemm.ee 2 points 9 months ago (1 children)

That sounds like a block being made in your browser (maybe a browser security feature overreacted) and not something Patreon did wrong.

[โ€“] ArmoredCavalry@lemmy.world 3 points 9 months ago* (last edited 9 months ago)

It was a server-side block, from Cloudflare (security rule specifically). I'm very familiar with it, having used the same service over a decade. They are able to tweak the overall security level, or specific WAF rules for the endpoint in Cloudflare. They also have analytics that will show them exactly how many cancellation requests would be blocked. The fact that they totally ignored these details in my ticket, is concerning.