Yeah, that tipping before service idea has to be costing business. There are several places I avoid because they request tip before service. My local Foxtail coffee shop is one of those places, and the lowest tip option is 15%. On the 3 times I have tipped, they still gave me subpar service. Like, they didn't even do the bare minimum, let alone anything exceptional.

[–] Shush@reddthat.com 3 points 9 months ago (1 children)

Of course - what's the incentive? They got the tip money without having to do anything.

[–] BackOnMyBS@lemmy.world 1 points 9 months ago

I was assuming that they would have a commitment to earning that tip because of personal integrity and that they would expect to receive more tips in the future when I return.