this post was submitted on 22 Sep 2023
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Not everyone is able to text. Not everyone has access to or can afford a smart phone. Refusing to take a voice call is a clear sign of social ineptitude, imo - if you really can't be bothered to do that I shudder to think of what you must be like in face-to-face interactions. Toughen up.
Voice calls don't have the same costs for everyone. I've worked in tech support, taking calls all day, and that shit wore on me. Dealing with text is just lower cost, at least for me. Pretty ableist to just declare one medium the one true medium, all others are a sign of ineptitude.
Might be worth noting, also, that an earlier generation said the same goddamn thing about phone calls, as compared to F2F interactions.
Somehow, the tune always changes, but the dance steps remain the same.
I've worked on the phone too and it wore on me too. But I guess I just don't think of calls with friends or family as being on the same level as calls with customers?