this post was submitted on 04 Jun 2025
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Email has a place. I always let my teams know that text, phone call, or IM / DM aren't professional ways to communicate.
The reason being is that it isn't externally travelable - you can't send it to the next recipient in a format that is accepted by most people.
Also I hate needing to check five or seven fucking messaging apps to get all of the info consolidated. Send a goddamned email with everything once the thought is finished.
Email is also fantastically based for "getting it in writing" when you're getting abused / exploited at work.
Printing or downloading emails as evidence? Easy peasy.
Extracting message chains from some ridiculously long Slack/Discord/WhatsApp/whatever proprietary messenger app? Pulling teeth. Usually involves a ton of screenshotting.
When I worked at a public library I used to have people screenshotting ridiculously long Facebook messenger chains because their lawyer demanded it all be printed out...and sometimes they'd demand the printouts faxed.
(Usually divorce cases. Sad.)
Absolute insanity.
What sort of team setting are you in that your whole team doesn't have a single IM messaging platform that everyone in your company has?
Why do you have "5 or 7" apps? Being able to communicate externally, with consistency, is the reason for email, that's it. If anyone sends me an email with a question or comment that isn't hyper specific I immediately tell them to go post in a relevant slack channel so others can search for the question/comment in the future.