this post was submitted on 06 Jan 2025
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[–] Sanctus@lemmy.world 52 points 2 days ago (3 children)

This is my work insisting on using people's roles for their email addresses "so the accounts can be reused when they quit." Thats, not how any of this works.

[–] 4am@lemm.ee 29 points 2 days ago

You might want to look into letting them reuse yours, that place sounds painful.

[–] Whats_your_reasoning@lemmy.world 8 points 2 days ago (1 children)

Do... do they think email accounts are a rare resource? Of all the things to be concerned about, they're worried about conserving something so intangible, cheap, and abundant?

Not sure how that's supposed to help Line Go Up, but okay.

[–] HobbitFoot@thelemmy.club 6 points 2 days ago

It makes sense for some outside facing roles. For instance, you may want all vendor billing going to billing@company.com rather than an individual.

I wouldn't do it for the whole company, but it could have some uses.

[–] smeg@feddit.uk 9 points 2 days ago (2 children)

I think I see the logic that you might want to give say customers for product X the email techsupport@productx.com to contact, but that should map to your actual email addresses, not replace them!

[–] Pika@sh.itjust.works 7 points 2 days ago

Yeah this is the way. Most companies will have aliases for departments that mass send into a managed inbox or if its one person they have an actual email and then their role is an alias that redirects to their email.

position changes are as easy as just moving the alias to the new person in the position, this let's your externals be able to use the same email without having to keep the same email account for everything.

[–] Sanctus@lemmy.world 10 points 2 days ago* (last edited 2 days ago) (1 children)

Its every fucking role.
Receptionist@fuckinghell.com
ar2@fuckinghell.com
pm
it
scheduler
am
pr

Like what the fuck am I looking at. I just want to fucking email Beth in accounting.

[–] WoodScientist@lemmy.world 6 points 2 days ago

If you need to learn Beth's email, just first send an email to emailfinder@fuckinghell.com/