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CenturyLink left 86-year-old woman with no Internet service for a month | After three canceled appointments, service restored one day after Ars emailed ISP. (arstechnica.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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CenturyLink left 86-year-old woman with no Internet service for a month | After three canceled appointments, service restored one day after Ars emailed ISP.::After three canceled appointments, service restored one day after Ars emailed ISP.

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[–] Potatos_are_not_friends@lemmy.world 4 points 1 year ago (2 children)

I looked at Centurylink's "compatible" modems and they're all rated 3.5 stars and cost $150+ or more.

The next best thing is satellite at $100 for 30Mps, versus 200Mps for $40 for CenturyLink, or Comcast.

I'll give CenturyLink a chance because I really hate Comcast. But God I wish there was more competition.

[–] Lem453@lemmy.ca 2 points 1 year ago

This exact scenario is what starlink is for

[–] Kerfuffle@sh.itjust.works 1 points 1 year ago

I’ll give CenturyLink a chance because I really hate Comcast.

I can definitely believe that Comcast can manage to be more horrible than CenturyLink. Not an easy task though.

The next best thing is satellite at $100 for 30Mps, versus 200Mps for $40 for CenturyLink, or Comcast.

Don't go with satellite if you care about latency at all. (From what I know, it also tends to have pretty pitiful upload speeds.)

I looked at Centurylink’s “compatible” modems and they’re all rated 3.5 stars and cost $150+ or more.

I had their service for 6-7 years and I have to admit I never had an issue with the modem (and the service was generally reliable with little downtime). Their customer service though...