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CenturyLink left 86-year-old woman with no Internet service for a month
(arstechnica.com)
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this post was submitted on 29 Aug 2023
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I love the stock image of an ethernet cable with only phone capabilities having continuity. Good choice from whoever made that decision.
Don't you need 2 pairs for phone
For a 2-line connection yes, but single line is just 1 pair.
Phone lines usually have 4 leads. Only blue/blue-white are used for the actual connection, orange/orange-white are often not connected.
Except according to the article, her phone service wasn't POTS but VOIP so it was also down.