this post was submitted on 19 Nov 2024
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This is my big concern at my day job. Management keeps pushing AI chat on my younger co-workers, but they can't tell when it's hallucinating. And since there's no feedback loop (our chatbot doesn't learn from us as we type), it just keeps spewing the same lies.
Yeah, been dealing with that a bunch lately too, I've started pushing them towards the documentation directly (though to be fair, sometimes that's ass or nearly nonexistent) with some success.
Tbh I often find chatbots good for edgecases which are not well-documented (or not documented at all) but hard too google because one of the (or a subset of the) keywords is just flooded with (ireelevant/) unrelated garbage.