this post was submitted on 25 Aug 2023
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Apple

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[–] NENathaniel@lemmy.ca 10 points 1 year ago (1 children)

Yea I'll believe it when I see it

[–] Heisme@lemmy.world 41 points 1 year ago* (last edited 1 year ago) (1 children)

What they are saying is that Apple is now fine with people repairing their own devices because the cost of the equipment/parts to replace parts in their own devices likely is more expensive than the average Joe is willing to sink into a DIY project, with none guaranteed results, as opposed to just send it to Apple for a repair.
Sure people can now send it to a third party for a fix but if the cost for a repair at a third party shop is marginally lower than an Apple repair, Apple is betting that a customer will likely choose them vs. a third party. Apple will be gatekeepers over NEW replacement parts for their devices so it’s a win win win for them. They win if you buy their parts to replace parts, they win if you take it to a third party and you buy their parts and they win if you take it to Apple for service and repairs.

[–] affiliate@lemmy.world 9 points 1 year ago

and they also win because they now get good PR as being “supportive” of the right to repair movement