this post was submitted on 21 Aug 2023
838 points (97.9% liked)
Apple
16901 readers
412 users here now
Welcome
to the largest Apple community on Lemmy. This is the place where we talk about everything Apple, from iOS to the exciting upcoming Apple Vision Pro. Feel free to join the discussion!
Rules:
- No NSFW Content
- No Hate Speech or Personal Attacks
- No Ads / Spamming
Self promotion is only allowed in the pinned monthly thread
Communities of Interest:
Apple Hardware
Apple TV
Apple Watch
iPad
iPhone
Mac
Vintage Apple
Apple Software
iOS
iPadOS
macOS
tvOS
watchOS
Shortcuts
Xcode
Community banner courtesy of u/Antsomnia.
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Let's cut to the chase:
For the cost of my ticket, I expect my bag to get there when I do, no further changes required.
We all acknowledge the industry is being shitty by not managing this problem.
My anecdote regarding the utility of an air tag, and the nice exchange I had with a non affiliated airport employee highlights the issue, and doesn't condone it.
My choice to tip the employee was because he was very nice to me, and even technically subverted airport policy to specifically retrieve my bag. I appreciated him going out of his way, and possibly even carrying some risk for my benefit, not because I feel the value I tipped should be normally included for the service.
Any point you are trying to make about the "system" the industry or me being a rube for giving money away doesn't hold water.
I'm capable of two thoughts at once:
The industry is fucked up, and providing bad service to the customer.
I found someone in the industry who isn't benefiting from the corporate policy and practices in any way, they're just a shift worker. I valued his attempt to provide good service, and I made my opinion and thanks known materially. This doesn't mean I condone the industry habits.
No. That was the previous deal, the deal has been altered. You now have to pay an extra fee to ensure the bag gets to its destination, otherwise you roll the dice.
You enabled industry habits. Its the same reason why tipping in restaurants still exists, because people pay it. If the majority of people decided not to, then the culture of tipping would die out.
This is enabling. Nothing has fundamentally changed with the current system, and there has been no feedback to the industry. So it will remain as it is.
When did I try to change the industry by interacting with the airPORT employee? I provided feedback via stern conversation with the airline rep, whatever little/nothing that does. I also strictly do not check a bag any more, so am no longer within that cost cycle.
The airPORT employee is not in the cycle you are inventing in your head. He is entirely separate from it, and benefits nothing at all from the airLINE practices.
The airPORT employee operated without any assumption of reward beyond a "thanks", so his actions were free of financial feedback, because they were decided prior to knowledge of monetary incentive. Further the airLINE is not aware of, and did not profit from his action, so my tip did not 'enable" their practices, as the only information they digested from the exchange is my criticism of their failure.
Read the room dude, you don't always have to agree with the crowd, but you're obviously wrong on this one, and I'm all done talking to you
Ah, true, I didn't see that before. I should have just read what you wrote.