this post was submitted on 12 Sep 2024
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Single mother Rebecca Wood, 45, was already dealing with high medical bills in 2020 when she noticed she was being charged a $2.49 “program fee” each time she loaded money onto her daughter’s school lunch account.

As more schools turn to cashless payment systems, more districts have contracted with processing companies that charge as much as $3.25 or 4% to 5% per transaction, according to a new report from the Consumer Financial Protection Bureau. The report found that though legally schools must offer a fee-free option to pay by cash or check, there’s rarely transparency around it.

“It wouldn’t have been a big deal if I had hundreds of dollars to dump into her account at the beginning of the year,” Wood said. “I didn’t. I was paying as I went, which meant I was paying a fee every time. The $2.50 transaction fee was the price of a lunch. So I’d pay for six lunches, but only get five.”

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[–] Coasting0942@reddthat.com 13 points 1 month ago (2 children)

Most banks offer bill-payer services. Add your school into your bank system and mail them a check straight from your bank. No need for envelopes or stamps, your bank will mail it for you. You can setup a repeating schedule.

$2 for me to give you my bank account info? How about you hire another clerk to process all the paper checks you nitwits. Obviously only rich saviors running the school district if they don’t see the problem with a processing fee.

[–] iamdisillusioned@lemmy.world 9 points 1 month ago (1 children)

This sounds like the schools don't handle the payments for lunches. A third party does and as an electronic payment processor, they probably don't provide a physical address where a check can be received.

[–] Coasting0942@reddthat.com 3 points 1 month ago* (last edited 1 month ago)

The schools by law have to accept payment. The physical address is the school building, ATTN: Lunch Program.

Someone will contact you if the address needs to be corrected and also informing you there is now a convenient online option….

Edit: it’s also in the article that the USDA requires fee-free options to be provided

[–] NABDad@lemmy.world 2 points 1 month ago (1 children)

I didn't have the option to have my bank send it in, but I printed a check for each kid each month to cover school lunch costs. I don't know what it cost them to process the checks, but it wasn't all that inconvenient for me to do. If there had been a no-cost way to load funds online I would have done it, but it wouldn't have been much more convenient for me. I'm not going to pay extra to make it easier for them.

[–] girlfreddy@lemmy.ca 4 points 1 month ago

America is so f'ed up. I can, for free, send as many e-transfers as I want. It makes paying rent, phone bill, etc soooo much easier.