this post was submitted on 24 Aug 2024
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[โ€“] PrettyFlyForAFatGuy@feddit.uk 9 points 4 months ago (1 children)

i used to work at a customer service call centre, we had a rule against making outbound calls before 9am

[โ€“] subtext@lemmy.world 1 points 3 months ago

That may just be because the FTC has rules for when you can call, and it may have 9 AM because of where you live.

https://www.ftc.gov/business-guidance/resources/complying-telemarketing-sales-rule

FWIW, the FTC says 8 AM is fine for calls, so presumably 8 AM is fine to start work on the weekends.