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this post was submitted on 23 Aug 2024
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Technology
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Wube (creators of Factorio) have the best customer policy in game development.
The only way I would like it more is if the game was open source but since that's impossible to sell I will take this.
I don't view games as needing to be open source as the end users doesn't need them to be productive in work. They aren't a part of a productivity pipeline and the discontinue of a game's support or radical change in fuction can't throw a person's livelihood into jeopardy.
Games should have a plan to release the source and assets if support ever gets dropped and I believe that it should be a requirement if a games gets to enjoy copyright protects that there's a plan for when it enters public domain, but that's a different discussion.