this post was submitted on 10 Jul 2024
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Most consumers hate the idea of AI-generated customer service (www.techspot.com)
submitted 5 months ago by neme@lemm.ee to c/technology@lemmy.world
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[–] DessertStorms@lemmy.blahaj.zone 2 points 5 months ago

Like I said, I don't criticise anyone for using the service, and the more affordable it is, the better, but trust that they are definitely not working at a loss, in the same way supermarkets, that would probably still charge less for the same items, do - by making you believe they're selling to you at just about what it costs them to get by, when they are selling it to you for significantly more.