this post was submitted on 25 Apr 2024
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To me bias from a service or platform would be a bias that's contrary to what was expected or requested.
It's when they put their finger on the scale.
Bias, as a term, has heavy connotations of being unfair, or to have distorted results, which is why I kinda shy away from using it to describe "everything working as expected and no one would complain if they knew the details".
If the grocer tampers with the scale so you take home less carrots than you wanted, that's not fair, and so we would they they biased the scales.
Sounds like we agree, but I also like talking wording sometimes. :)