3DPrinting

15766 readers

35 users here now

3DPrinting is a place where makers of all skill levels and walks of life can learn about and discuss 3D printing and development of 3D printed parts and devices.

The r/functionalprint community is now located at: or !functionalprint@fedia.io

There are CAD communities available at: !cad@lemmy.world or !freecad@lemmy.ml

Rules

No bigotry - including racism, sexism, ableism, homophobia, transphobia, or xenophobia. Code of Conduct.
Be respectful, especially when disagreeing. Everyone should feel welcome here.
No porn (NSFW prints are acceptable but must be marked NSFW)
No Ads / Spamming / Guerrilla Marketing
Do not create links to reddit
If you see an issue please flag it
No guns
No injury gore posts

If you need an easy way to host pictures, https://catbox.moe/ may be an option. Be ethical about what you post and donate if you are able or use this a lot. It is just an individual hosting content, not a company. The image embedding syntax for Lemmy is ![](URL)

Moderation policy: Light, mostly invisible

founded 2 years ago

MODERATORS

andypiper@lemmy.world

henry_rowengartner@lemmy.world

j4k3@lemmy.world

GrayBackgroundMusic@lemm.ee

Elegoo Neptune 3 no longer turns on (lemmy.world)

submitted 9 months ago* (last edited 9 months ago) by papalonian@lemmy.world to c/3dprinting@lemmy.world

32 comments fedilink hide all child comments

Hi all. Yesterday, my printer stopped responding to commands from the touch screen, so I shut the printer off and turned it back on. Now, the printer and screen turn on (power fan spins and screen backlight comes on), but the screen does not display anything, and the printer cannot be reached via USB. Multiple power outlets and cables have been tried, and all cables inside the main chassis are securely connected except for the Z- cable (which has been replaced by a BLTouch). There is a single red LED on the motherboard that lights up when the machine is powered on. Does anyone have any ideas how I can try to diagnose this? I've sent an email to elegoo, but I've heard it can take weeks to get a response, and I'm trying to get things ready for a DnD campaign starting this weekend.. thanks for any tips.

Edit: for anyone finding this post looking for help, you're SOL. Elegoo responded to me, and after sending them a couple pictures, they've determined my motherboard to be dead, and are not willing to provide a free replacement since I'm just outside of warranty. Now I'm torn between getting a new motherboard (waiting on a quote from them) or just saving for a better printer.

Edit 2: after some very light complaining, Elegoo is making right and sending me a new motherboard free of charge.

you are viewing a single comment's thread
view the rest of the comments

[–] papalonian@lemmy.world 1 points 9 months ago

That LED being lit at least more or less confirms that power is not the issue. Thanks for digging that up.