this post was submitted on 17 Feb 2024
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(to staff) I'll tip you $100 to string that hag along, keep feeding me coffee, come and "ask" me about operations when they're in earshot and then tell her I'm the owner and will sit where I damn well want.
If you're the owner though, giving up your seat to a customer isn't even a question, it's a must.
That's the funny part, if I'm the owner, I can do whatever I want. "It's a must"? Too bad, it's my restaurant and I want to sit here. "You're being rude to a customer" I'm being rude to this customer, too bad.
Often the best thing you can do as a business owner is to "fire" your bad customers.
Often 90% of complaints come from 1% of customers. The amount of manpower wasted dealing with the complaints is not worth the sales - and these kinds of customers are always so shocked and appalled when you tell them that you don't need their business.