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Google tests a feature that calls businesses on your behalf and holds until an agent is available | TechCrunch (techcrunch.com)

submitted 4 months ago by L4s@lemmy.world to c/technology@lemmy.world

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Google tests a feature that calls businesses on your behalf and holds until an agent is available | TechCrunch::Google is testing a feature that places a call to a business , waits on hold and then give you a call once a representative is available.

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[–] phoneymouse@lemmy.world 29 points 4 months ago* (last edited 4 months ago) (1 children)

And as businesses replace human phone support with AI, the future will just be two AIs waiting to talk to each other.

[–] dutchkimble@lemy.lol 9 points 4 months ago

I'll have my guy contact your guy