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this post was submitted on 09 Feb 2024
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Let’s clarify this title a little. White hat hacker found a way to see the poorly secured database containing said info. It hasn’t been stolen or found on the web, so it wasn’t “leaked” publicly in the sense that it was deliberately made available.
Still, 2024 and they’re storing plaintext passwords?
I once had a professional licence that required me to register a whole bunch of personal info to a government website. I used a password generator to create a 32 character password when creating my account.
I tried to login after creating my account but my password wouldn't work. I hit "forgot my password" and got my password emailed to me in plain text. That alone was worrisome but then I realized my password wasnt working because they truncated it to 8 characters, which I'm assuming is the maximum password length.
I emailed their tech support about my concerns and they emailed back asking if I needed help to login. I said no, I had concerns over security and I never got a reply back. Every few months I'd hit "forgot my password" to see if anything changed. I always got my password emailed to me in plaintext.
Why in the hell are government and bank logins literally the least secure logins I have??
My bank doesn't let you set an actual password, only a 6 digit pin, and the only 2FA available is SMS codes. I have better security on Lemmy than I do for my fuckin' financial institution!
Yea, they do seem to be some of the worst offenders
Because both industries use such horrible, outdated software and are riddled with so much bureaucracy that no good programmer would want to work there.
Sounds like a bit of a chicken & egg scenario to me.
Insane, but far too common
This for real. Generate a 30 character random and hit an error. Ohh... max length is 16? I'm not sure why there was even a limit on password length to begin with.
As many times as it’s come out that some service stored passwords as plaintext you’d think people would learn. People should be fired for this, unfortunately it would probably be the wrong ones.
They're downplaying their responsibility and the problem while taking a negative tone about the white hat (bold added):
https://www.cuinsight.com/press-release/cu-solutions-group-issues-statement-on-recent-crm-vulnerability/
And of course, the obligatory 'we have an excellent security team, everyone faces threats, you can't blame us':
Basically the standard "we take security seriously":
https://www.troyhunt.com/we-take-security-seriously-otherwise/
As a non-participating visitor of security forums (which bleed into malicious hackers), I am looking forward to the popcorn.
Right now, my job post bug bounties and hackers pen test and find vulnerabilities. And there's a LOT of money flowing around in that space - my company alone has paid out over 7-figures collectively. A company's reputation to honoring the agreement is also sacred. Because if we fail to pay or reject that this is a real vulnerability, our rep tanks and the next time there's a vulnerability, it won't be reported, but abused.
CUSG just signalled that they are pieces of shit to the hacker community. And I'm gonna bet they are going to get some serious shit now.
🍿
They aren’t sure yet if someone else found it first. If a smart person found it first they could sell it piecemeal to make it harder to know where it came from. Each identity isn’t worth much but that’s a lot. Combine that with the password stuffing capability from a plain text password list and there’s…
If you ever, ever store passwords in plain text instead of hashed and salted your business should be shut down. Thats below even Security 101 level, and shows a critical carelessness for user data.
When we’re find things like this, unless we have exact audit logs proving there was no misuse, we assume it was misused because that’s the only sane way to do it.
If it turns out they have excellent logging (hah) maybe they can prove it, let’s hope so for the affected people’s sake.
Can't find the words to describe how bad that title is...