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Bought a couple of Exos 7E10 8TB drives, warranty status says "initially sold as part of a larger system, contact seller". It means I can't take advantage of their five years warranty, doesn't it? (lemmy.world)

submitted 9 months ago* (last edited 9 months ago) by mumei@lemmy.world to c/datahoarder@lemmy.ml

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I admit they were way too cheap for what they are (like 15% cheaper than same-size Ironwolf), so I gambled it haha there were no indications that these drives were OEM or similar.

Back to issue at hand: since I can't personally have the five years warranty on these, only the original purchaser can, and I have no way to know who they are and when they bought them, I should just return them, right? And maybe buy the next ones only from authorized sellers?

edit: also, now that I think about it, and before I make the same mistake twice, there's no way I can get enterprise drives as a normal consumer, can I, at least not brand new? I expect any enterprise drives I can find will have the same issue, i.e. bought by someone else for servers or similar, and then resold, correct?

edit 2: actually WD sells enterprise drives on their website, so my previous assumption about it was wrong

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[–] SigHunter@feddit.de 2 points 9 months ago* (last edited 9 months ago) (1 children)

yep, looks good. should be new then, since they were still in packaging.

You have to decide for yourself if not having to send it back and the reduced price is worth not having a warranty from the manufacturer. does the seller have to provide warranty anyway in your country? I think this would be the case in my country, if the seller is a business, irrelevant what warranty seagate gives you

Some anecdotal evidence, take it or leave it :-) I have a 12x 4 year old Exos 7E8 (the previous generation) and I've not had any failure yet since I bought em. In the past, I had many (many many..) failed seagate drives but never within the warranty span

[–] mumei@lemmy.world 2 points 9 months ago

Sorry for late reply, app kept saying "this account os being verified" and I coulnd't comment or anything else.

In the end I decided to keep them, considering the store provides warranty! Loving the gigantic storage amount I have now haha