this post was submitted on 30 Oct 2023
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[–] BCsven@lemmy.ca 2 points 1 year ago

In the Olden days they were good, and had awesome tool selections, now it is like a dollar store and hardly any auto tools. The had a great loan a tool program so you could borrow a rarely used tool. They still have it as a policy but a friend said the staff were trying to deny him a return of the tool saying he bought it no refund on deposit. So they are absolutely shitty these days. Whole store devoid of staff and using face recognition cameras to try to deter theft, rather than having staff.