this post was submitted on 26 Oct 2023
286 points (98.6% liked)

Technology

58315 readers
4518 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
L3s@lemmy.world
enu@lemm.ee
fry@fry.gs
L3s@fry.gs
enu@lemmy.world
L4s@fry.gs
L4s@lemmy.world
286
T-Mobile Walks Back Forced Plan Migration, Won't Make People Switch Plans After All (www.cnet.com)
submitted 11 months ago by ZeroCool@feddit.ch to c/technology@lemmy.world
40 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] circuitfarmer@lemmy.sdf.org 42 points 11 months ago (1 children)

Service corporation strategy in 2023:

  1. Plan a change that's obviously bad for customers but good for profit

  2. Hope no one notices

  3. When people notice, try to spin it as a positive

  4. If 3 fails, determine if enough people would leave to care

  5. If you'll lose money, walk it back and act like you're acting in the interest of your customers by canceling the change that only the company wanted in the first place

4 and 5 are optional if you're actually a monopoly.

[–] ElectroNeutrino@lemmy.world 17 points 11 months ago* (last edited 11 months ago) (1 children)
  1. Wait until the news cycle rolls over and implement a similar plan anyway.
[–] Destraight@lemm.ee 1 points 11 months ago

Then I will just subscribe to a different news source that does report on T-Mobile