To be clear, not talking about this community, obviously ๐.
What's the point of writing down rules, if mods just do what they want? But I suppose that's the risk you take when you call someone a liar in a small community; they might be a mod.
Edit: I'm not trying to say that mods suck, they perform a useful and often thankless job. Just that it can be difficult for small communities to get a healthy number of good mods, which can become a problem.
Many many years ago I modded a few small reddit subs, and it was a horrible job. You'd set up these rules, and some tween edgelord d-bag would test you to see how much they can push. Some comments deserve an insta-ban with no warning and no debate.
I don't know what happened to OP, and plenty of mods let the tiny amount of power inflate their heads past the point of reason. But I think of modding like I think of parenting. I'm not going to criticize someone else's methods, because I'm sure as shit not going to do it for them.
You can just call those people buttheads and hit them with short bans until they get the message. Really, you can hand out 3-day bans like candy. It's infinitely more useful than any form of 3-strike punishment game or kneejerk permaban.
I think this is good, as long as the user gets informed a) they they're banned and b) what rule they broke.
A warning first would also be nice, especially if it's in the community rules ๐
Reddit's automatic mesages on mod action were a positive and arguably necessary feature.
But if bans are long enough to annoy and short enough to frustrate, they basically are the warning. Less gun-to-your-head, more spritzing a cat in the face.
I modded a Discord for a Gamesworkshop video game and it was like that. It really boils down to whether or no people see it as benefit or nevessary burden. I was offered the mod by devs for making some guides and took it because i knew my discomfort with weilding that power would be for the benefit of the community. I would bend over backwards to not take things personally or react but alot of edgelords still made it into an "us vs them" mentality.
I've also been permabanned from a steam game hub by power tripping mods who couldnt handle someone calmly disagreeing with them and thought they had the right to insult me and ban me for standing up for myself, then pretend like i was the one who was in the wrong for not eating their shit with a smile. (Distant Worlds 2/Slytherine Games)
It's like being in politics, you gotta find people who feel obligated to do it as a public service and not those who have any desire for power.