this post was submitted on 10 Jul 2023
373 points (92.9% liked)

Selfhosted

40734 readers
336 users here now

A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.

Rules:

  1. Be civil: we're here to support and learn from one another. Insults won't be tolerated. Flame wars are frowned upon.

  2. No spam posting.

  3. Posts have to be centered around self-hosting. There are other communities for discussing hardware or home computing. If it's not obvious why your post topic revolves around selfhosting, please include details to make it clear.

  4. Don't duplicate the full text of your blog or github here. Just post the link for folks to click.

  5. Submission headline should match the article title (don’t cherry-pick information from the title to fit your agenda).

  6. No trolling.

Resources:

Any issues on the community? Report it using the report flag.

Questions? DM the mods!

founded 2 years ago
MODERATORS
 

This issue is already quite widely publicized and quite frankly "we're handling it and removing this" is a much more harmful response than I would hope to see. Especially as the admins of that instance have not yet upgraded the frontend version to apply the urgent fix.

It's not like this was a confidential bug fix, this is a zero day being actively exploited. Please be more cooperative and open regarding these issues in your own administration if you're hosting an instance. 🙏

you are viewing a single comment's thread
view the rest of the comments
[–] SeeJayEmm@lemmy.procrastinati.org 5 points 1 year ago (1 children)

I mean, there is a reason reddit hired so many people over the years. And if you are going to jump down the throats of people who prioritize fixing an issue and counting on “active members” to notify users over writing up the reports that many of those users won’t even look at? You want a production quality piece of software. That means Reddit or Threads or Bluesky.

Why are you getting so defensive? The only throat getting jumped down is mine, by you. I'm expressing my opinion of gaps in the communication of the project and how I think it can be improved. In a conversation thread on selfhosted no less. I'm not out in !lemmy@lemmy.ml bitching them out, submitting issues, or otherwise harassing the devs. Pointing out a gap and suggesting solutions is neither shitposting nor jumping down someone's throat.

I’ve been through similar a decent number of times on the corporate side. Something has gone very wrong. People want answers. A good manager assesses the situation and responds back “Look, we know what is going on and all hands are on deck to fix it. Making a powerpoint is not fixing it. We’ll do a proper write up for next week but we can either have So and So fix it or report on it.”

I think you're the one confusing this with a large corporate project. Not me. There's no managers here, there's no powerpoints, and at no point have I asked for a detailed write-up. I asked for someone on the project, who isn't actively working on identifying and coding the fix, to be the "point man". Post a simple sticky at the top of !lemmy@lemmy.ml xposted to !lemmy_support@lemmy.ml that indicates there's a problem, they're aware of it, and a fix it being worked on. Once mitigations are identified or fixes are published, update the post with that. Ideally, a github security incident would be also be published with the same info so people not watching lemmy at the moment can notified via that channel.

But people very much don’t seem to understand how small this project is. Spend time with passion projects and “open source” projects that AREN’T on the scale of a small-medium sized company and you understand that standards are going to be lower because people have day jobs and so forth.

I get it. I have pretty low standards. I'm just saying that a consistent communication strategy going forward for this project would be beneficial.

[–] tko@tkohhh.social 3 points 1 year ago

I'm with you. I figured out through various comments that I should update my UI to 0.18.2-rc.1, and also run an update statement on my database to fix the modlog. Only after that did I find the matrix channel. Eventually I also found !lemmy_admin@lemmy.ml which is great, but the only thread there on this issue doesn't even mention updating the UI. I think if we can get to the point where critical information that admins need to know is consistently posted in one place, it'll make everybody's life easier. I don't think that's too much to ask.