Emailed my rep! Took less than 5 min of my lunch break. If I can do it, you can do it. Just a reminder to be professional and kind in your communications. As the link says: we need allies, not enemies.
Delayed edit for anyone interested: he responded within 24 hours positively! Made me feel good about voting for him in the last election.
Not OP but I have both Libby and Cloud Library because I have library cards for 2 different libraries. I default to Libby but if they don't have the book I'm looking for I check Cloud Library. Both are really easy to use though. There's usually a wait-list for new/popular books, but sometimes your library will acquire additional digital copies. It'll tell you your expected wait time and how many people are in front of you.