this post was submitted on 05 Jan 2024
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I can't get ahold of support but it's down for ne in Toronto and my family out in Waterloo. Seems to be another big one. I can't get any info on what's going on.

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[–] nik282000@lemmy.ca 11 points 10 months ago

Canadian monopolies suck dick.

[–] nbailey@lemmy.ca 8 points 10 months ago (3 children)

Their DNS service shit the bed again. Not as catastrophic as their routing meltdown a year back, and fairly easy to fix. Change your device’s server to 1.1.1.1, 8.8.8.8, 8.8.4.4, 9.9.9.9, or 208.66.220.220. Any will do.

[–] ArbiterXero@lemmy.world 3 points 10 months ago

Their dns has always been shit.

I saw this post and worried and then I realized why I have never used their dns.

At the BEST of times it’s slow as balls.

[–] ytterbium@lemmy.ca 1 points 10 months ago

Or even better: nextdns.io

[–] CowsLookLikeMaps@sh.itjust.works 1 points 9 months ago

Most rogers modems don't let you set a DNS server, so it's best to put it in bridge mode and use your own third-party router. Otherwise, many devices let you set a DNS server manually if you can't do it network-wide. I didn't even know there was an outage since I refuse to use Rogers' DNS service since it's had so many outages and is a privacy nightmare.

[–] streetfestival@lemmy.ca 4 points 10 months ago

Here's a privacy-friendly front-end of twitter. Yeah, there are a lot of people reporting rogers outages in SW Ontario: https://nitter.cz/search?f=tweets&q=rogers

[–] zhenbo_endle@lemmy.ca 3 points 10 months ago

Their DNS was down. I tried to ping 67.71.255.204 and it was not connectable. I also tried some ping tools, showing that this IP was not accessible from all over the world.

[–] observantTrapezium@lemmy.ca 2 points 10 months ago

It hasn't been down for me but noticeably slow, some pages took forever to load. I restarted my router and the issue got pretty much solved, so I was sure it was just a problem for me in Toronto. But now reading your post I think it could have been a coincidence that the restart helped. Right now it seems fine.