Canada

Hidden Disabilities Sunflower program also includes Pearson Airport, Air Canada and Metrolinx

It's a simple concept: transit riders in Mississauga with a hidden disability wear a sunflower lanyard — but the hope is that it makes a big difference for people living with a disability.

"You wear something that doesn't point out that you are different or that you have special needs, it isn't obvious," explains Doris Cooper, a member of Mississauga's transit advisory committee and a participant in the Hidden Disabilities Sunflower program.

The City of Mississauga recently joined the program, making it Canada's first municipal transit provider to become a member.

The lanyard is meant to discreetly inform transit staff that the rider may need more help or time. It also aims to support and improve the travel experience of riders with hidden disabilities, making their trips smooth, seamless and respectful.