hey all. I've tried different ram, a different windows version, I've messed around in bios and updated it as well. How can i get my pc to register the rest of my ram??
-cross posting-
this post was submitted on 15 Jul 2023
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If a big chunk of ram isn't available this is usually because your system is using at as video memory, typically in the absence of a full GPU card. If you don't do a ton of gaming or video editing you can probably go into the BIOS and reduce your video memory to 1-2GB, or if you have a separate GPU then set it to as low as possible.
Where would that be in bios? I've got an asus but unsure currently what specs
Mine is under the advanced tab and video memory. Of course my computer is 10 years old though so it has an actual BIOS, newer computers have a similar UEFI menu.
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I have a first-gen Ryzen with a similar issue (except I have 32GB of RAM but only 15.9 usable). Haven't found a fix in my case, but it seems motherboard-related, where an entire channel is detected but unusable. The only thing I haven't tried is swapping the board but that's probably my next step.
Hit ctrl-shift-esc to quick open tasks/performance. Are apps using a total of 8 gb? What are you running?
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If you reseated the CPU and tried different RAM already it could be you have a defective motherboard. I read some other threads where that was the case.
I have a first-gen Ryzen with a similar issue (except I have 32GB of RAM but only 15.9 usable). Haven't found a fix in my case, but it seems motherboard-related, where an entire channel is detected but unusable. The only thing I haven't tried is swapping the board but that's probably my next step.