this post was submitted on 27 Sep 2023
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Why Do Companies Not Use Existing 2FA Standards? (lemm.ee)
submitted 11 months ago* (last edited 11 months ago) by kill_dash_nine@lemm.ee to c/technology@lemmy.ml
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This is something I am seeing more and more of. As companies start to either offer or require 2FA for accounts, they don't follow the common standards or even offer any sort of options. One thing that drives me nuts is when they don't offer TOTP as an option. It seems like many companies either use text messages to send a code or use some built in method of authorizing a sign in from a mobile device app.

What are your thoughts on why they want to take the time to maintain this extra feature in an app when you could have just implemented a TOTP method that probably can be imported as an existing library with much less effort?

Are they assuming that people are too dumb to understand TOTP? Are they wanting phone numbers from people? Is it to force people to install their apps?

*edit: I also really want to know what not at least give people the option to choose something like TOTP. They can still offer mobile app verification, SMS, email, carrier pigeon, etc for other options but at least give the user a choice of something besides an insecure method like SMS.

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[โ€“] shortwavesurfer@monero.town 4 points 11 months ago (1 children)

Protonmail. I dont have a backup email registered for recovery so if i loose my password and 2fa im totally fucked

[โ€“] sugar_in_your_tea@sh.itjust.works 2 points 11 months ago

Same, which is why I use a password manager and periodically take encrypted backups. The average person isn't going to do that, but I like having the option to use email 2FA instead of SMS, since I can make email 2FA pretty secure, but I can't do that for SMS.