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How to deal with Mom who CANNOT learn how to use a password manager, but demands I "fix it" (lemmy.world)

submitted 2 days ago by weeeeum@lemmy.world to c/asklemmy@lemmy.ml

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I've become the tech guy, and family are extremely entitled to my services. My mom especially. BTW I can't cut her out, because I still live with her and she EXPECTS me to fix anything computer related. She won't take no for an answer.

I've tried to keep track of her passwords with a password manager, I've spent literally 8 hours in a single day filling out captchas and replacing passwords, and I've spent even more time trying to teach my mom how to use the manager.

She CAN'T learn it, and always makes a new password, which she doesnt keep track of and expects me to fix it. What the hell do it do? She uses firefox, with auto refill on, but it doesn't autofill on her iphone.

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[–] ramble81@lemm.ee 21 points 2 days ago (2 children)

You can use Bitwarden as the native password manager on an iPhone. And that can sync to the desktop version. I have all my passwords in one place. And on the iPhone since it’s the system password manager it works with apps too.

Alternatively, get her a small notebook, write things down and tell her to use that.

[–] qaz@lemmy.world 1 points 1 day ago

I tried using Bitwarden for my mom, but it was too complicated.

[–] tophneal@sh.itjust.works 2 points 2 days ago (1 children)

I've had good luck getting people into using bitwarden and appreciating it. Def recommend trying to get her on it, as long as she can remember her master password to access the rest

[–] WhyJiffie@sh.itjust.works 1 points 2 days ago (1 children)

doesn't need to remember the master password if you set up an unlock PIN. Actually I think maybe it's a bad idea to let them remember the master password, because they may just type it in everywhere expecting it to work..

[–] tophneal@sh.itjust.works 1 points 2 days ago (1 children)

I forgot about the pin. Mine almost never asks me for mine, it always wants the master password when auto filling, but that's likely bc of something in my settings.

[–] WhyJiffie@sh.itjust.works 1 points 2 days ago (1 children)

the pin is a per-device thing, you need to set it up first to use it

[–] tophneal@sh.itjust.works 1 points 2 days ago

I think I just needed to reset it, I recall accidentally hitting No on the prompt after setting the PIN initially and not having a way to go back and choose Yes to unlock with the PIN. Reset the PIN and got to say Yes on that prompt this time