this post was submitted on 27 Nov 2024
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ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)
submitted 1 month ago by cm0002@lemmy.world to c/technology@lemmy.world
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[–] dan@upvote.au 1 points 4 weeks ago* (last edited 4 weeks ago)

Honestly, one of the criteria when I was looking for a house was whether Sonic was available in the area. Really glad to have escaped Xfinity (I didn't have a choice at my previous place)

In case you didn't already see it, take a look at their transparency page :) https://www.sonic.com/transparency