this post was submitted on 27 Nov 2024
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498
ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)
submitted 1 month ago by cm0002@lemmy.world to c/technology@lemmy.world
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[–] philpo@feddit.org 5 points 4 weeks ago

TBF they are right in my case. I pay for my ISPs small business offer, which is the former state own ISP, because they are the only ones who get me proper customer service in a reasonable time. (With 8h next business days. I could live with a few days. But it's that or 4-8 weeks) And I need a static IPv4 which none offers for non-business customers anymore.

Damn. But that bill makes me cry every fucking month. Even fucking Starlink would be cheaper,but I do would get offline before giving money to Elon.