this post was submitted on 20 Nov 2024
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I mean this is pretty standard in all industries regardless of whether it's a software flaw or a physical flaw in any other kind of product. What's the likelihood of a vacuum manufacturer replacing a part in a 15 year old product that had a 1 year warrantee even if it's a safety issue? Sure the delivery and installation is cheaper with software, but the engineering and development isn't, especially if the environment for building it has to be recreated.
This is why a number of countries have laws saying spare parts must be made available for a number of years past being sold. Well beyond what the warranty is.
How is this significantly different?
I'd also settle for releasing 3D models of out-of-production parts so they can be 3D-printed by enthusiasts.
Story time: in my second-gen Mazda Miata, I closed the centre console lid on a piece of cardstock by accident and it snapped the plastic piece that latches the lid shut. The part previously sold for ~$10 but they stopped producing it as a standalone part at some point and the only way to acquire it was to buy the $100 centre console lid assembly.
Software 100% needs to be included in support.
Old devices that become vulnerable but still accessible on the internet, eventually become part of bot nets producing DDOS and other network attacks.