this post was submitted on 20 Nov 2024
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[–] irotsoma@lemmy.world 18 points 1 month ago* (last edited 1 month ago) (30 children)

I mean this is pretty standard in all industries regardless of whether it's a software flaw or a physical flaw in any other kind of product. What's the likelihood of a vacuum manufacturer replacing a part in a 15 year old product that had a 1 year warrantee even if it's a safety issue? Sure the delivery and installation is cheaper with software, but the engineering and development isn't, especially if the environment for building it has to be recreated.

[–] wholookshere@lemmy.blahaj.zone 12 points 1 month ago (10 children)

This is why a number of countries have laws saying spare parts must be made available for a number of years past being sold. Well beyond what the warranty is.

How is this significantly different?

[–] ramjambamalam@lemmy.ca 6 points 1 month ago (1 children)

I'd also settle for releasing 3D models of out-of-production parts so they can be 3D-printed by enthusiasts.

Story time: in my second-gen Mazda Miata, I closed the centre console lid on a piece of cardstock by accident and it snapped the plastic piece that latches the lid shut. The part previously sold for ~$10 but they stopped producing it as a standalone part at some point and the only way to acquire it was to buy the $100 centre console lid assembly.

[–] wholookshere@lemmy.blahaj.zone 3 points 1 month ago

Software 100% needs to be included in support.

Old devices that become vulnerable but still accessible on the internet, eventually become part of bot nets producing DDOS and other network attacks.

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