this post was submitted on 13 Nov 2024
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Hi there folks!

I've used Linux for a good while now, but have no idea how to troubleshoot the current issues I'm having with my laptop at work. Let's begin.

The laptop at hand is a HP EliteBook 845 14inch Notebook G10. A standard work laptop, with Windows pre-installed from It. This PC is "new" in the sens that I just got it from IT.

Laptop specs:

  • CPU: AMD ryzen 5 7540U
  • GPU: Radeon 740M Graphics
  • RAM: 16GB
  • Kernel: 6.11.6-2-default

Other notable settings:

  • fast boot off
  • secure boot off
  • have encrypted the drive

FYI: These issues have been the same across multiple distros and DEs. I've tried, Bluefin, Aurora, Red Hat Workstation and now running OpenSuse Tumbleweed (KDE+Wayland).

The issues:

  1. The first noticeable issues were that the laptop fans are considerable louder when running Linux. I assume there is some preinstalled HP software to control this on windows, as they are completely silent on windows, but constantly noticeable on Linux.

  2. The second issue at hand is that the USB-C port doesn't seem to charge the laptop properly. The laptop randomly dies after being on for a while WITH THE CHARGER PLUGGED IN. Very odd. This happens with both normal charger and the office charger (which is also the connection to external screen).

  3. Waking up from sleep is a terrible experience. The pc makes everything super slow and laggy. Opening a single application can take up to multiple minutes. The PC has to be restarted for this to be fixed. This happens on both X11 and Wayland.

  4. Connection to external monitor also seems to be causing issues and slowing the system down. Especially after pc has been in sleep mode.


These are the main issues I've ran into in only a couple of days trying Linux on this laptop and I don't know what the causing issue is, or if the laptop simple isn't 'made' to run Linux(?).

Would highly appreciate any tips or troubleshooting tips for this. Would love to be able to run Linux on the work laptop!


Edit 1: Now trying Ubuntu, so far so good! Will keep post updated.

Edit 2: Ubuntu seems to do well with this hardware/laptop.

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[–] BCsven@lemmy.ca 1 points 1 month ago (1 children)

I have an HP zbook. Fan did that a few times, almost like it didn't recognize power control and defaulted to a higher fan speed. Booting to windows and then back to Linux fixed it. Not sure why.

Is the office and thee charge rated at enough wattage, and is the USB cable a heavy duty power cable intended for the machine or some cheap cable?

[–] Sunny@slrpnk.net 1 points 1 month ago (1 children)

Interesting, i could try installing windows again to see if that should do anything; but so far so good on Ubuntu 24.04.

Not quite sure about the cable, but I would assume it's a good one(default with the screens) as we have hundreds upon hundreds of these screens.

[–] BCsven@lemmy.ca 1 points 1 month ago

I meant the USB power coming from dock to charge port on laptop. If you mean USB (thunderbolt) out for display then it migtht not be bidirectional for power. My HP has a USB-C thunderbolt but the power cord has the USBC and barrel power in one plug since the USBC can't charge the laptop.